GROVER, GAURAV
Mob: +** – ** ** ** ** **, ** ** *6 93 20
Email: adbk38@r.postjobfree.com
Career Objective:
To achieve success and satisfaction through innovation and making use of skills and experience to serve organizational goals and personal growth
Areas of expertise includes:
●Translation & Interpretation from Japanese to English and vice-versa
●Process improvement
●Detecting abuse & creating procedures to stop ill-intentioned
●Budgeting and Forecasting
Professional Synopsis:
●A dynamic professional with more than 2.5 years of rich experience in e-commerce business, abuse detection, process re-engineering and Translation of documents & Interpretation (Japanese to English & vice versa)
●Proven skills to work with teams in sync with the corporate set parameters & motivating them for achieving business and individual goals
●An effective communicator with excellent relationship building & interpersonal skills
●Excellent ability to determine situational needs and provide appropriate solutions
●Worked with the Machine Learning team creating modules for better investigation
●Work experience in Budgeting and Forecasting with the Finance team
Work Experience:
Amazon Ind. Pvt. Ltd. (from March’17 to July’19)
As Transaction Risk Investigator-TRMS ARI (Policy Abuse Risk Investigator) – Japanese
DXC Technology (from July’19 till date) As Professional Finance – FAM (Financial Accounting Management) – Japanese
●Responsible to investigate buyer abuse risk transactions on Amazon.com for Japanese marketplace in order to ensure Amazon is safe for transactions for the buyers
●Take appropriate actions respecting SOPs and keep concerned stakeholders in loop regarding transactions
●Carry out audit checks for the work done by peer’s group and share feedback on time
●Worked on CCS (Customer Clustering Service) project for different marketplaces
●Create training/process documents/YBR (Yearly Business Review) documents
●Worked as a Quality Auditor for JP (Japanese), DE (German) and NA/GB (North America/Great Britain - English) team
●Worked on SLP (Safety and Lost Prevention) project for IN (India - English)
●Currently working as a Financial Analyst with the Finance team (Japan) for Budgeting and Forecasting of Japanese Contracts
Academic Qualification:
●Bachelors: School of Open Learning in B.Com (Hons.) in 2015
●Passed 12th (commerce) from C.B.S.E. in 2011
●Passed 10th from C.B.S.E. in 2009
●Cleared Japanese Language Proficiency Test (JLPT) N5, N4 and N3
Languages: Japanese, English, Hindi and Punjabi
Technical Skill: MS-Office and Translation Tool
Personal Details:
Hobbies: Japanese movies & anime
Date of birth: 5th August 1993
Address: Flat No. 51, Krishna Apartments, DDA Flats, BH-Block (East), Shalimar Bagh, Delhi-88