Customer Service Assistant

To Whom It May Concern:

Please accept this letter as an expression of interest in pursuing a position with your company.

I am confident that with my educational background and work experience combined with my areas of strength, I can fulfill your expectations of high achievements and I can thrive in this role.

Number 1, I am a team player; I know how to work well with others and how to carry my share of the responsibility. Number 2, I know how to care enough about my work and the people I work for and with to place priority on work first. Number 3, I do the job completely and am willing to stay until the job is done to satisfaction or perfection. I put forth my best efforts in everything I do and do not settle for anything less.

I appreciate the opportunity to share my expertise and hear your expectations. When given the opportunity, I will prove to be an excellent team member.

I am a person of honesty and integrity.

I am self-motivated and dependable, always striving for the best.

I am poised and confident.

I easily establish an excellent rapport with others.

I quickly identify needs and problems, and then provide solutions.

I am a proven leader that takes pride in work with safety and quality.

Personal or professional references will be provided upon request.

I would welcome an interview at your earliest convenience. Thank you for your time and consideration. I am certain that I would become a valuable addition to your staff.

Sincerely,

Elaina M. Davis

Elaina M. Davis

647 Gettysburg Dr

Jackson, TN 38305

Cellular 731-***-****

**************@*****.***

Summary of Accomplishments

Dean's List all four years of college: The University of Memphis, Black Scholars Unlimited Honors Society, Sigma Alpha Lambda Honors Society, Highest Honors High School Graduate

Promoted from Operations Manager to Assistant Director for Crothall Healthcare

Received two Promotions at Rue 21: First Promotion from Sales Associate to Part Time Assistant Manager; Second Promotion from Part Time Assistant to Full Time Assistant within one year; A part of the Opening Crew (Grand Opening) of New Store, Assisted in the Store becoming a Million Dollar Store

Received Promotion from Sales Associate to Third Key at Journey's Kidz after two months of being employed for company

Summary of Qualifications:

Adequate and efficient leader

Strengths & Responsibilities

Ability to work well with others, ability to learn quickly, ability to work well under pressure, leadership qualities

Honest, Reliable, Responsible, Hard Worker, Dedicated to doing best work, Self- Motivated, Always willing and ready to learn new information, and grow within the company

Employment History

Crothall Healthcare, Bartlett, TN

Assistant Director, 2012 - Present

Lori’s Gifts, Bartlett, TN

Sales Associate, 2015 - 2016

Icing by Claire’s, Memphis, TN

Third Key, 2014 - 2015

Claire’s, Memphis, TN

Third Key, 2013 - 2014

Rue 21, Memphis, TN

Full Time Assistant Manager, 2008 - 2012

Journey's Kidz, Memphis, TN

Third Key, 2007 - 2008

GNC, Memphis, TN

Sales Associate, 2006 – 2008

Crothall Healthcare Responsibilities:

Direct and oversee the operational needs of the housekeeping department; Establish and review standards and work procedures for all housekeeping staff in accordance with established policies and practices of the facility; Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas; Interview, select, hire, evaluate, and recommend termination of facility housekeeping personnel in accordance with facility standards; Orient, train, and supervise and develop all housekeeping staff; Regular inspections and evaluations of the facility; Ability to recommend action items; Assist with relocations, setups within the facility; Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities; Schedule major project work, assuring that adequate staff and supplies are available; Conduct regular inventory of housekeeping supplies; Place supply orders; Assist unit director with budget Follow-up on all client requests; Serve as a liaison between administration and hospital departments and provide the highest possible level of service.

Lori’s Gifts Responsibilities

Open and close store; Ensure store is 100% clean according to company standards; Complete daily/nightly paperwork- ensure is completed 100%; assist store manager with scheduling and controlling payroll; run the registers; prepare bank deposits; Drop bank deposits; Control shrink; Manage inventory; Receive & Process shipments; Execute markdowns, floor sets, signage/promo changes; Work with other staff to ensure daily tasks are completed 100%; Provide supreme customer service.

Icing by Claire’s Responsibilities:

Open/close store; complete daily/nightly paperwork; provide Great customer service; complete floor plans; clean and prepare store for next shift and corporate visits; run the registers; prepare bank deposits; drop bank deposits; receive and check in/process shipments; organize merchandise; sell product of the day; keep abreast of new & arising merchandise, policies & procedures.

Claire’s:

Open/close store; complete daily/nightly paperwork; provide Great customer service; complete floor plans; clean and prepare store for next shift; run the registers; prepare bank deposits; drop bank deposits; receive and check in/process shipments; organize merchandise; sell product of the day, keep abreast of new & arising merchandise, policies & procedures.

Rue 21 Responsibilities:

Open and close store; Ensure store is 100% clean according to company standards; Complete daily/nightly paperwork- ensure is completed 100%; assist store manager with scheduling and controlling payroll; run the registers; prepare bank deposits; Drop bank deposits; Control shrink; changes; Participate in interviewing process; Train & develop employees; Work with other staff to ensure daily tasks are completed 100%; Provide supreme customer service.

Journey's Kidz Responsibilities:

Open/close store; complete daily/nightly paperwork; provide Great customer service; complete floor plans; clean and prepare store for next shift and corporate visits; run the registers; prepare bank deposits; drop bank deposits; receive and check in/process shipments; organize merchandise; work with co-workers to sale product of the day; train new associates.

GNC Responsibilities:

Open/close store; complete daily/nightly paperwork; provide excellent customer service- help customers find the right vitamins or product that best fit the customer's wants or needs; ensure all products are fresh; pull out-of-date stock; run the registers; prepare bank deposits; drop bank deposits; learn new products; stay refreshed on all products both old and new, inform customers of products.

Education

B.A., Liberal Studies: Exercise & Sports Science; Counseling, 2009

The University of Memphis, Memphis, TN

Concentration 1: Exercise & Sports Science

Concentration 2: Counseling

Computer Skills

Microsoft Office XP

MS Word

MS Access

MS Excel

MS Office PowerPoint

MS Works Spreadsheet

MS Works Database

MS Word Processor

Windows

Internet Explorer, Mozilla FireFox

Outlook, Outlook Express

Summary of Skills

Outstanding Public Relation skills

Great Communication Skills

Exceptional Organizational Skills

Ability to work well with others

Exceptional Leadership Skills

Team Player

References available upon request.

Contact this candidate