Customer Service Office Assistant
Resume:
JIMMY KING, III
*** ****** **** *******, ** ***** 407-***-**** *****************@*****.***
Work Objective
Responsible college student looking for a position that allows me to gain professional work experience, work with a team of experienced professionals for my personal as well as professional growth. Learn about the daily operation of the business while pursuing my college education.
Work Experience
Cuspy Engineering Solutions, Inc. Simulation/Graphic/Visual Design Apprentice
P.O. Box 1707, Orlando, FL 32802-1707 January 2016 – December 2018
Supervisor: Jimmy King
Attended Orlando Tech for Simulation/Graphic and Visual Design Certification
Assist with creation of graphic designs for websites, logos and other applications
Provide customer service through technology solutions for customers’ inquiries about hardware, software Operating Systems (OS), applications (apps), and compatibility with multiple smart devices
Remotely support multiple technology devices across Windows, Android, Blackberry OS, Apple iOS
Macy’s Seasonal/Part-Time Sales Associate
The Florida Mall October 2016 – February 2017
8001 Orange Blossom Trail
Orlando, FL 32809
Primary responsibility is to greet and assist customers
Provide product knowledge, direction, complete sales transactions on cash register
Efficient Home Services Part-Time Field Engagement Specialist
283 Cranes Roost Blvd., Suite 111 July 2016 – October 2016
Altamonte Springs, FL 32701
Supervisor: Charles Dean
Introduce and refer homeowners to green, energy saving products that can also save money
Performed cold call sales pitch with homeowners in various communities of different ethnicity and economic status
Used ice-breaker techniques and a great personality to break down natural hostility barriers to salesmen
Walmart Supercenter Customer Availability Process (CAP) 10500 W. Colonial Drive, Ocoee, FL 34761 Team Associate
Supervisor: AnDrinna Slater May 2015 – November 2015
Responsible for the operation of various departments.
Received, sorted, staged, stocked merchandise
Maintained modular quality; completing necessary paperwork
Binned and picked merchandise for inventory
Identified shrink and damage
heavy lifting/team lifting;
Provided quality customer service, acknowledged customers, assisted customers with purchasing decisions, locating merchandise; assisted in resolving customer concerns; followed Walmart procedures to ensure a safe, clean work environment.
Cuspy Engineering Solutions, Inc. Part-Time Office Assistant
P.O. Box 1707, Orlando, FL 32802-1707 April 2014 – May 2015
Supervisor: Pamela Evans-King
Assisted Office Manager with general office duties as instructed.
Sorted and distributed mail
Filed, faxed, copied, labeled, shredded documents
Handled mail pick up and drop off, deliveries and errands as needed.
A Plus Tutor U Parent Outreach Ambassador
3900 Edgewater Drive, Orlando, FL 32804 Summers 2011 and 2012
Supervisor: Ms. Cora Thomas
Door to door distribution of flyers, yard signs, and brochures to residents and summer programs
Distribute T-Shirts, book bags and supplies at community events designed to promote the benefits of the tutoring program.
Second Harvest Food Bank Volunteer
411 Mercy Drive, Orlando, FL 328**-****-****
Supervisor: Ms. Mindy Ortiz
Sorted and stocked donations for distribution
Education
Orange Technical College
301 West Amelia Street, Orlando, FL 32801
Graduate, June 2017 – Game/Simulation/Animation Visual Design
Valencia College
1800 S. Kirkman Road, Orlando, FL 32811
August 2014 – May 2015
Olympia High School
4301 S. Apopka Vineland Road, Orlando, FL 32835
Graduate, June 2014
Skills
Leadership and teamwork skills from team sports and apprenticeship with Cuspy
Great personality, good people skills and work well with others
Knowledge of Microsoft Suite with proficiency in Word, Excel, Outlook and PowerPoint.
Knowledge of the ADOBE Suite in the areas of graphics and photo manipulation and document creation.
Software programming skills using multiple Gaming engines and 3D printing interfaces.
Interests
Weight lifting, CrossFit training, and body building
Graphics design, virtual and gaming simulation, computer hardware and software
Art, music, composing of lyrics (spoken word)
Team sports, fishing, boxing and golf
REFERENCES
Professional
Ms. AnDrinna Slater
Walmart Superstore
Ms. Cora Thomas
A+Tutor U
**********@***.**.***
Personal
Mrs. Marcia Goodwin
City of Orlando
**************@*******.***
Dr. Ava Green
Olympia High School
***.*****@****.***
Nia Hope
Government Official at the Pentagon
*******@*****.***
407.59.5791
Mrs. Donna Dopson
FAMU Law School
***********@***.***
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