Sales Representative Inside

Jordan Mohler

**** ********* **** (Apt ***) Cell: 419-***-****

Columbus, OH 43235 Email: **********@*****.***

LinkedIn: linkedin.com/in/jordan-mohler-26b7478b

CAREER SUMMARY

Proven professional who excels in a deadline-driven environment. Utilize my communication, organizational, and time management skills to ensure processes are streamlined and projects are completed on time to meet customer expectations.

Specialties

Excellent Customer Service Skills

Positive Attitude

Valued Team Player

Sense of urgency

Expertise in Microsoft Office Products

Outstanding organizational skills

PROFESSIONAL ACCOMPLISHMENTS

Worthington Industries, Worthington, OH 2017 - present

Buyer. Purchasing responsibility for Wiper Motor and Packaging commodities at Worthington Engineered Cabs. Resonsible for pricing and order quantities using Oracle and purchasing database tools. Ensured consistent supply and reliable on-time delivery.

Implemented cost savings projects resulting in $75,000 in savings.

Utilized OnBase (electronic document storage) to improve quoting processes.

Improved on-time delivery by maintaining strong supplier relationships.

Inside Sales Representative. Responsible for sales, service, and support on inside sales team. Direct responsibility for customer relationships to ensure consistent and reliable service.

Responsible for training new hires on sales processes and account management expectations.

Developed and maintained reports to reduce booking errors for the inside sales team.

Leaders Moving and Storage, Columbus, OH 2014 - 2017

Inside Sales Representative. Responsible for sales, service, and support on inside sales team. Direct responsibility for account management relationships to ensure consistent and reliable service.

Booking rate of 50% or better for three consecutive years.

Responsible for end-of-year reporting on Inside Sales team directly to the CEO.

Achieved highest yield on inside sales desk.

31 Gifts, Columbus, OH 2012 - 2014

Customer Service Representative. Responsible for customer satisfaction for phones, email, and payment research claims. Led numerous process improvement initiatives and reporting projects.

Mentored and supported team-members in delivering excellent service

EDUCATION

Columbus State Community College (2011) Associate Degree, Applied Science, Columbus, OH

Northwest State Community College (2008)

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