Representative Insurance
Resume:
Deborah
Sinclair
*** ****** ******** ********, ** 30058
*************@*****.***
Linkedin.com/in/Debbie-sinclair-2622a135
Qualified professional with 20+ years of experience in planning, prioritizing, and evaluating high volume claims. Capable of working independently or as a member of a team. Computer literate with excellent communication and organizational skills. Fluent in Spanish. Responsible for investigation, evaluation, and settlement of personal injury claims in a multi-state environment. Knowledge in all areas of the claim operation.
Career Overview
Prepare documentation for Litigation which includes claim file history, estimates, photos and medical bills
Maintain required certification
Advanced knowledge of Georgia Law and Insurance Regulatory Compliance
Strong negotiation, investigation and communication skills
Advanced knowledge of property insurance policies and endorsements
Maintains a connection with the customer’s attorneys by understanding and meeting their needs; follows up to ensure that customer needs have been met
Researches and responds to moderately complex customer communications, concerns, conflicts, or issues; explain coverage limits in moderately complex claims involving single or multiple claimants
Sets initial reserve, updates reserves, documents rationale and claim summary note Obtains photos and conduct scene investigations
Receive and respond to demands in a timely manner
Managed a group of 10 in the Automobile Department
Fluent in Spanish
Work History
DECEMBER 2000 – AUGUST 2019
Staffed Claims Representative / Allstate Insurance, Atlanta, GA
Claims Representative II
Claims Representative I
Education
MAY 1984
Associates / Augusta College, Augusta, GA
MAY 1982
Diploma / Glen Hills High School, Augusta, GA
Accomplishments
distinguish and performance awards; performance bonus
References provided upon request
Contact this candidate