Desktop Support Office

S ARUN KUMAR

Phone: +91-950*******; Email: ***********@*****.***

IT SUPPORT – HARDWARE & NETWORKING PROFESSIONAL

Offering experience of 8 + years

EXECUTIVE HIGHLIGHTS

• Well versed with Systems Administration and Hardware Support including installation of servers, networking devices and other peripherals

• Expertise in LAN, Hardware Installation, System Maintenance & Upgrades, Software Installation, diagnostics and deft at assembling, maintaining and repairing computer systems to improve speed, reliability, and overall operational efficiency

• Excellent temperament to multi- task and coordinate various activities under high pressure & time constraints and Troubleshoot any hardware, software and network related issues within least possible TAT

• Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments Technical Proficiency

Networking N+

OS Windows 8, 10, 2008, 2012

Languages C, C++

DBMS MS Access, My SQL

Software Microsoft Visual Basic 6.0 and .NET, Microsoft Office PROFESSIONAL EXPERIENCE

Free Lancing Feb 2018

• Desktop support and Network maintenance

• Managing client projects

ACHUTHA ENTERPRISES Apr 2014- Dec 2017

System Administrator

• Involved in managing client Projects including installation, troubleshooting and maintenance of computer networks as well as related trainings to end users; maintaining desktops

• Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of network

• Responsible for figuring out hardware problems of machines, Network and Network equipment

• Instrumental in establishing, analyzing & enhancing Internet Security and connectivity for users

• Escalating calls to vendor/principal whenever required and ensure resolution within agreed timelines PKF SRIDHAR &SANTHANAM and OPTIMIZER IT CONSULTING PRIVATE LIMITED Feb 2013 – Mar 2014 EDP

• Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of network

• Monitoring the function of equipment/ peripherals and make necessary modifications to ensure system operates in conformance with specifications

• Responsible for figuring out hardware problems of machines, Network and Network equipment

• Assembling equipment and providing technical and administrative support for the technology infrastructure

• Installing, maintaining and troubleshooting mailing server and took regular backup HINDUSTAN SOFTWARE Dec 2011- Jan 2013

System Administrator

• Involved in managing Government Projects including installation, troubleshooting and maintenance of computer networks as well as related trainings to end users; maintaining desktops

• Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of network

• Monitoring the function of equipment/ peripherals and make necessary modifications to ensure system operates in conformance with specifications

• Responsible for figuring out hardware problems of machines, Network and Network equipment Q MAAX INDIA, CHENNAI Jun 2009 - Nov 2011

Office Administrator

• Accountable for entire gamut of administrative work including office automation/ office administration & ensuring optimum & effective utilization of resources

• Coordinate with clients to understand their requirements and forwardedfinal requirements to branch office in Singapore to facilitate timely procurement/ import

• Maintained profitable business relation with client while promptly attended their queries/ concerns

• Maintained quality in line with predefined standards for operational areas & ensuring adherence to quality parameters

• Actively involved in managing and controlling optimum inventory and raising purchase indents as required; verify delivery advices etc

EDUCATIONAL CREDENTIALS

Bachelor of Science - Computer Science 2006

Loyola College, Chennai

Date of Birth: 6th June 1984

Language Proficiency: English & Tamil

Address: Plot No 1/ 2, Metro Nagar, 2nd Cross Street, Alappakkam, Chennai 600116 References: Available on Request

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