SUMMARY

Proven Program Management and Technology professional with a reputation for delivering results on enterprise/ strategic/mission critical/complex initiatives. Consistent record with delivery of innovative and cost effective systems / re-engineered processes to global business partners under highly challenging resource, schedule, and budget constraints. Program/project management and technology experience across Financial Services, Healthcare, and Manufacturing.

Extensive success with creating, leading and overhauling Project Management Offices

Strong relationship building with C-Level executive stakeholders and senior leadership teams.

Effective at building productive cross functional teams that deliver solutions

Adept at managing large number of complex projects simultaneously

Extensive experience with data management, process re-engineering, M&A, divestitures, system implementations

EXPERIENCE

Teksystems, for Exelon June 2019 – Present

Senior Project Manager (Contract)

Manages Cloud and Infrastructure project for a regulated utility company.

Challenges: Managed 4 projects of varying complexity related to Cloud implementations and Infrastructure

Implementing updated outage map application using AWS, Agile Methodology and JIRA

Managing effort to convert Windows 7 devices to Windows 10

Managing an effort to replace Behavior Observation Application, and conversion of the data

Managing effort to implement 911 system through Skype

Placers, for WL Gore, Elkton, MD Feb 2017 – Feb 2019

Senior Project Manager (Contract)

Manage Global enterprise projects for fabric, medical, and electronics manufacturing and research organization.

Challenges: Managed 3 programs supporting IT Leadership Team’s vision to transform all aspects of the IT organization

Results:

Implemented strategic programs supporting enterprise-wide technology organization transformation.

Implemented strategic project to introduce digital experience to global fabrics customers using Salesforce.

oManaged multiple efforts regarding eCommerce

Completed divesture of major product line within compressed contractual schedule

oImplemented conversion to ServiceNow for all IT services, using an Agile Methodology and JIRA to complete this effort

Becker Technical, for Federal Reserve Bank, Philadelphia, PA Aug 2015 – Feb 2017

Senior Project Manager (Contract)

Manage re-engineering project for Bank Examiner System

Key Challenge: Ensure expedited examination process delivers of automation within accelerated project schedule

Results:

Implemented new Bank Examiner System that improved efficiency by 15%.

Created data warehouse to store Bank Examiner data

oManaged third party resources for contract, budget and deliverable compliance.

Leveraged existing technology including SQL Server, .Net, SharePoint, Nintex, Active Directory Doman Services.

JP Morgan, Newark, DE Mar 2015 – Aug 2015

Senior Project Manager - AML

Manage re-engineering/cost-benefit analysis projects for Global AML Compliance.

Key Challenges: Improve efficiency and quality of critical AML processes for Deposit, Credit, Commercial and Wire activities

Results:

Projects identified key business process changes that improved efficiency by 20%

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Udig, for FICO, Newark, DE Mar 2014 – Mar 2015

Program Manager (Contract)

Managed projects to implement fraud and abuse software for major healthcare insurance client

Key Challenges: Groundbreaking software functionality requiring business process re-engineering and built from scratch technology solution.

Results:

Implemented innovative product offering that introduced a more effective method for reductions of healthcare costs related to fraud by 25%

oManaged third party resources for contract, budget and deliverable compliance.

FluidEdge, for McKesson, Newark, DE Mar 2013 – Feb 2014

Program Manager (Contract)

Managed projects to implement fraud and abuse software (FICO Application) for major healthcare insurance client

Key Challenges: Groundbreaking software functionality requiring business process re-engineering and built from scratch technology solution.

Results:

Implemented innovative product offering that introduced a more effective method for reductions of healthcare costs related to fraud by 25%

oManaged third party resources for contract, budget and deliverable compliance.

oManaged project using Agile Methodology and JIRA

PSCI, for State of Delaware, Wilmington, DE Feb 2011 – Dec 2013

Project Director (Contract)

Managed program to implement a web based background check system as part of the Centers for Medicare & Medicaid Services (CMS) National Background Check Program for the state of Delaware.

Key Challenges: First state to implement this program, so pioneered the resolutions of all process, technical, and political challenges

Results:

Delivered initial rollout of background check system as pilot for other state divisions

Managed third party resources for contract, budget and deliverable compliance.

Bank of America, Wilmington, DE June 2009 – Feb 2011

Program Manager

Managed master data management program to meet the requirements of the Credit Card Act

Key Challenges: Required to meet scheduled date set by law and solve all legacy related data management issues in order to deliver quality of data expected by regulators.

Results:

Delivered all requirements on time and within regulatory expectations...

EDUCATION

LaSalle University B.A, Mathematics and Biology, Minor in Computer Science

LANGUAGES/TOOLS/APPLICATIONS

MS Office Professional Suite, MS Project, Clarity, JIRA, SharePoint, Web-based Applications, HPALM, Call Center Project Management,

McKesson Healthcare, Application Implementations, Oracle Financials, Oracle ERP, Oracle CRM, Oracle Order Management, Oracle Human

Services, Mercury Test Director, Extract, Transform, Load (ETL), Enterprise Resource Planning (ERP),

Customer Relationship Management (CRM), Six Sigma,Resource Management, Cloud Migrations/Implementation,

ServiceNow implementations, Hardware/Software Implementations, VISIO, SQL Server, DB2, Oracle, Informatica, Teradata, Visual Basic,

CSP, COBOL, JCL, IBM Mainframe, AS/400, HP Servers, Citrix Servers, Active Directory Domain, HIPAA & ICD-9, Transaction Processing,

Custom development, COTS, JD Edwards Enterprise 1

CERTIFICATIONS

November 2001 Project Manager Professional (Project Management Institute)

September 2019 Certified Scrum Master

VOLUNTEER ACTIVITIES

Shoes That Fit, Newark, DE March 1999 – Present

Founder and Vice President of Delaware Chapter

Launched Delaware chapter of non-profit that has provided 700,000+ new shoes and clothing to nearly 100,000 children in need. Efforts have been recognized by the Points of Light Foundation, the American Institute of Public Service,

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