Deivery Manager
Resume:
Professional Summary
Organized Delivery Manager with more than 15 years of experience in the Software Industry. A natural leader that brings his drive, energy, and passion into bringing multi-disciplinary people together to produce phenomenal results. Assisted many top companies to develop software products/applications resulting in realized revenue. Adept at planning with extensive knowledge of software engineering and vast experience of Agile, Scrum, and Waterfall project management techniques. Work Experience
Delivery Manager - 05/2019 to present
BairesDev, Montevideo
• In charge of the delivery of technology solutions for more than 50 companies in the USA, from start-ups to companies such as Rolls Royce, Braskem, SiriusXM, RGA and Repay totaling $15.000,000+ in annual revenue.
• Leading 9 Project Managers and +150 engineers.
• Implemented a training course and material for Project Managers resulted in a source reference for more than 30 Project Managers in the company.
• Reduced employee attrition rate from 5,3 % to 1,3% (only 2 employees out of 150) resulting in $500 K annual revenue increase.
• Interviewed more than 30 candidates for Project Manager, Delivery Manager and Account Manager positions.
Manager – 07/2014 to 04/2019
Globant, Montevideo
• in charge of multi-cultural teams of more than 20 people delivering software products for top customers in the U.S. from the Forbes 500 for instance Symantec, and Autodesk with a wide range of technology stack, totaling
$1.200,000+ in annual revenue.
• Led the work team appointed to the project, distributing each one's tasks and responsibilities and coordinating performance assessment processes.
• Established productivity improvement actions by team (reorganizing, changing roles), handling hiring and termination processes.
• Managed all aspects of the project/service: scope, time frames, quality, costs and results, team, communications to stakeholders, risks and integration following Agile methodologies.
• Managed and followed up costs and margin associated to the project, redirecting any deviation that impact results, increasing profit margins per customer per project.
• Identified opportunities to expand or initiate services and software development resulted in 10% increased revenue to the company going from 1.1 M to 1.2 M annually (farming and hunting approaches).
• Performed tasks of billing management.
Project Manager - 11/2013 to 06/2014
Oracle, Montevideo
• Led many development teams of more than 10 people implementing and delivering Oracle + NetSuite e-commerce products for top customers in USA, Canada, UK and Australia totaling $1.500,000+ in annual revenue.
• Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of projects.
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GUSTAVO MORALES
Delivery Manager
Address:
169 11th St
San Francisco, CA 94103
Phone:
Email:
*******@*****.***
Work Permit Situation
• O-1 Visa approved. Authorized to
work in the USA immediately.
Skills
• Strategic Planning
• Project Management
• Team Leadership
• Resource Allocation
• Communication
• Relationship Building
• Customer & Staff Relations
• Process Improvements
• Operational Excellence
• Agile Coach
Certifications
• Scrum Master
• Project Management Professional
Languages
• English
• Spanish
• Portuguese
Address:
169 11th St
San Francisco, CA 94103
Phone:
Email:
*******@*****.***
Technical Skills
• Web Services
• UML
• .NET
• Java
• PL/SQL
• Oracle
• Microsoft SQL Server
• Unix
Affiliations
• Leaders Excellence–Harvard Square
• Technology Leaders Association
Activities
• Judging Panel in Tournaments
Work Experience, Cont.
• Provided leadership and motivation to project team members throughout the project life cycle. Mentored, coached and trained others in project management best practices.
• Led the creation of project management plans, project scope, assumptions, risks and overall project approach including project resource needs, high level timelines and project communications.
• Organized and facilitated project planning, daily/weekly stand-up meetings, reviews, retrospectives, sprint and release planning and Scrum-related rituals.
• Communicated project status to customer Project Managers and other stakeholders.
Project Manager - 01/2007 to 10/2013
Sabre, Montevideo
• Led the planning and implementation of SaaS cloud computing solutions for Airlines in the Americas. These projects worth around 1.0 million dollars each.
• Assembled and coordinated project staff (up to 25 people) providing direction and support to them.
• Facilitated the definition of project scope, goals and deliverables, defining project tasks and resource requirements.
• Transformed airlines’s revenue processes resulting in double digit growth in RASK (Revenue per Available Seat-Kilometer).
• Presented the success implementation stories at the Sabre Global Conference in Fort Lauderdale Florida in 2012 at the Marriott Harbor Beach Hotel, with an audience of over 500 leaders from the world-wide airline’s community.
• Selected among other fifteen participants winning the first prize of Sabre’s most successful project of the year in 2008.
• Managed project budget, planned and scheduled project timelines.
• Constantly reporting progress of the project to all stakeholders. Other Experience
Technical Lead - 12/2004 to 12/2016
Sabre, Montevideo
• Led a technical team of 8 people to support customers that consumed Sabre Web Services worldwide. Development in .NET
Software Developer - 12/2002 to 11/2004
Sonda, Montevideo
• Development in .NET, PL/SQL
Education
• Bachelor of Science: Computer Information Systems – 2004. ORT University, Montevideo
• Bachelor of Science: Electronics Technology – 1997. ORT University, Montevideo
GUSTAVO MORALES
Delivery Manager
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