Muhammad Omer Quadri

*** ******** **** #** **********, IL 60193

adbiuo@r.postjobfree.com

248-***-****

Summary:

* *****’ experience as an Accountant and Data entry

Expertise in accounting standard

P&L management

Advisory Services

Prepared Financial Reports, including Profit and Loss Statement, Balance Sheet and Statement of Cash Flows

Increased the number of reports we processed

Prepared statistical reports and data record management

Customer Service

Billing, AR/AP

Reconciliation

Technical Skills:

M.S. Office: (Word, Excel, PowerPoint, and Outlook, Google Sheets), Share Point, AS400

ERP Solution (GL, A/P, A/R, Reconciliation, Invoices, Sales. Purchase, Fixed Assets, Base Plan

Budgeting, Costing) Oracle Siebel CRM application, Oracle 11i or R12, SAP, Salesforce

Professional Experience:

Motorola Solutions

Rental Billing Specialist-Oracle - Contract Oct 2019- Present

Manage daily billing to external and internal customers using Rental base Plan system and Oracle R12 Billing.

Reconcile the customer issues and resolve the smart client cases.

Create manual invoices and credits in Base Plan for lost equipment and credits.

Document all lost billing and credits

Calculate replacement cost for lost equipment to bill.

Manual and Internal billing in R12 for the partial credits and to MSI contracts.

Use AR Images to retrieve rental invoices

Work closely with Rental Manager and call center for pricing and customer issues.

Send daily report to Demo manager of the expired Demo contracts with open equipment.

Send monthly demo contract report for expired contract to Demo manager

Communicate with warehouse for the lost billing to keep the contracts inventory correct.

Issued full credit, partial credit and rebills the customer as per request comes through smart client cases, emails.

Escalate billing challenges to internal and external support teams.

Insight Enterprises

Summary Billing Specialist- SAP -Temp Aug 2019 – Sep 2019

Develop, run, and evaluate reports with which to assure customer accounts receivable billing is complete and accurate.

Execute SAP downloads, prepare and utilize spreadsheets to compile invoice data.

Compile and represent documentation as required

Identify, address, and escalate billing issues as required

Preparing daily, weekly, bi-weekly and monthly summary billing.

Print customer invoices on a daily basis and update the notes in SAP through a run mass update.

Set up and updated existing e-invoicing as per customer request through SAP

Manage the email inbox request queue

Set up and update customer accounts for E-invoicing and send a screenshot back to the requestor to show the work is completed

Consolidate the invoices as per request comes through the inbox.

Motorola Solutions May 2017 – July 2019

Contract Administrator/Rental Billing Specialist

Generate Installed Agreements (IA’s)

Migration of data with accuracy from Oracle Application 11i to Oracle Application R12.

Obtaining a legal review on RFP/contracts

Process and review all aspects of orders or contracts, including pricing to ensure compliance with Company policy

Enter data into Excel/Google Sheets template to load the contract through Bot

Work closely with internal and external managers to ensure their work is completed on a monthly basis to ensure revenue is recognized at the end of the month

Handles routine dispute resolution and resolves all internal and external customer inquiries through phone, email through a smart client system in a timely manner.

Review revenue and expenses recorded against contracts

Assisting with the administration of assigned contracts and related submittals

Review statements of work (SOWs)

Contract loading, Contract Corrections, Database Management, Installs

Handling the excessive backlog caused by oracle system migration

Resolving customer issues

Calculate new rate and create payment orders to customers for the services provided through the Oracle R12 application

Create Post and received invoices from a customer once the contract is billed.

Communicating across all levels of the organization and Partners to resolve any contract or billing issues

Manage daily billing to external and internal customers using the Rental Base Plan system and Oracle R12 Billing.

Send Monthly Demo contract report for the expired contract to Demo Manager

Create manual invoices and credits in the Base plan for lost equipment and credits.

Communicate with the warehouse for the lost billing to keep the contract's inventory correct.

Document all lost billing and credits.

Reconcile the customer issues and resolve the smart client cases and Reconcile the vendor invoices

Calculate replacement cost for lost equipment to the bill.

Work closely with Rental Manager and call center for pricing and customer issues.

Respond to inquiries regarding pricing, terms & condition and billing

Shake Proof August 2016 – January 2017

Data Analyst

Worked extensively on MS Word and Excel for documentation and reporting

Retrieved data from the database or electronic files as requested

Updated database pan tag system

Responsible for data entry into their ERP system, also supported the department by performing various tasks, like fetching data from the database or electronic FLLE system as needed, run and prepare different reports for the department

Adjusted manufacturing process flows to reflect actual process steps

Supported engineering team with print modifications and corrections

Managed the list of unsorted parts through V-look ups and Pivot tables

Segmentation sorting and update excel files and follow up with clients on missing information

Update customer order information accordingly and process necessary updates

Review active vs. inactive Parts and input a large amount of data into an ERP system

Worked on multiple AS400 systems

Worked on different applications within the organization to feed and pull data

Perform regular backups to ensure data preservation

Compiling and arranging data

Processing and coding documents

Holiday Inn Hotel June 2016 – June 2016

Auditor/Front Desk

Handled confidential information, including guest records, with a high degree of integrity.

Maintained accurate records including cash flows, registration cards, reservation cards, and property walks.

Answered inquiries pertaining to hotel services; registration of guests; and travel directions.

Created customer bills of the hotel restaurant and prepare to invoice.

Day End closing: Generating guest ledger, city ledger, an aging summary of past due balances

Generated Reports for GM, Accountant and Sales manager

Verified credit cards payments

Reconciled customer & vendor payments

Performed Electronic payments and Disburses petty cash by recording entry; verifying documentation

Retrieved work in progress, time and expense details, and other Adhoc reports from

Reconciled credit card payments and chargeback’s

Worked on First Net for Account payable entries

Expense Management and billing procedures.

Prepared Bank reconciliation statement and correct the errors

Ensured that proper approvals are secured for the expense item being claimed

Telenor January 2015 – April 2016

Customer Service Analyst

Managed accounting functions and ensured bookkeeping practices adhered to GAAP standards

Worked with customers directly to resolve issues within the Turnaround Time (TAT)

Analyzed customer trends to enhance sales and service management process and pre-requirements

Worked with different departments to ensure timely launch of new products

Prepared and maintained various supporting document bills, receipts, purchase orders, quotations, invoices and bills payable in CRM Siebel system

Provided clear, accurate and relevant customer information to sell and provide products and services which met their needs

Compiled product sale information and developed reports for management’s review and decision making

Generated day end closing report and computed the inventory stock

Trained staff on new product launches

Performed ad-hoc projects and analysis on a frequent basis

To ensure that state of the art customer service is provided to all customers. To work as a team player in a harmonized manner.

Ensure customer service-related activities are being done within benchmarked time.

Achieving the S&SC monthly revenue targets. (3g Internet Devices)

Working on different software,

Do suggestive selling to the visiting subscribers.

Ensuring the top of the line customer relationship management.

Adhere to administration requirements and discipline at the S&SC.

Working on Oracle CRM Application different queries of the customer.

Follow up with Customers

Reconciliation of Inventory Stock

Understanding the customer point of view

Bookkeeping of accounting record

The Data Corporation (Pvt.) Ltd. March 2010 – July 2013

Associate Consultant

Handled the complete accounting cycle, including daily accounts voucher filing and computerized recording

Worked on various client accounts and ensured proper accounting guidelines are followed

Prepared Financial Reports, including Profit and Loss Statement, Balance Sheet and Statement of Cash Flows

Monitored, maintained and tagged fixed assets based on company

Ensured customer financial information and operations are kept confident accordingly to policy

Prepared asset, liability and capital account entries by compiling and analyzing account information

Secured financial information by completing database backups

Maintained financial security by following internal controls

Coordinated with management to ensure proper audit support at the customer site

Interviewed and followed-up with clients on a regular basis

Maintained an Access database for all employees impacted by various projects

Responsible for monitoring and reconciliation of inventory stock and count cycle

Resolve all logistics issues for dynamics logistics international

Prepare journal entries for the business unit

Perform account reconciliation statement

Reviewing and auditing receipts

Reconciles processed work by verifying entries and comparing system reports to balances

Education:

Master’s in accounting and Finance from Karachi University

Bachelor’s in commerce from Karachi University

Oracle R12 Certified

Work Authorization: US Citizen

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