Sales Customer Service

Kimberly Morrow

**** **** ***** ****** *, ***** 907-***-**** ****************@*****.***

Objective

· To learn from the world and broaden my horizons while becoming a productive member of society. Eventually pursuing my dreams and helping others along the way.

Education

HIGH SCHOOL DIPLOMA MAY 2010 EAST HIGH SCHOOL

Skills & Abilities

MANAGEMENT

· Training new employees.

· Leading shifts and closing down at end of day.

· Delegating tasks and supervising.

SALES

· Negotiating sales prices and pricing merchandise.

· Restocking floor merchandise for customers.

COMMUNICATION

· Effectively relaying loan policies to customers in a professional manner.

· Explaining company guidelines to new customers.

· Answering questions and solving problems from disgruntled customers. LEADERSHIP

· Taking up tasks that need to be done before asked.

· Completing tasks in a timely manner.

Experience

FLOOR STAFF/PROJECTIONIST/ASSOCIATE MANAGER REGAL CINEMAS, TIKHATNU STADIUM/DIMOND THEATER MAY 2010-JANUARY 2012

· Supervised 6-8 employees while attending to customers’ needs and making sure the entertainment began on schedule.

· Maintained clean environment in theaters, lobby and projector hub.

· Offered concessions promptly and to the customer’s satisfaction.

· Delegated tasks to employees and handled customer complaints

· Star Performer December 2010.

PAWNBROKER/CUSTOMER SERVICE REPRESENTATIVE CASH AMERICA MULDOON MAY 2012-JULY 2014

· Worked in harmony with the team to meet our customers’ needs, in sales and loans, while facilitating a calm environment.

· Merchandised the sales floor with clean, quality items while effectively communicating the prices, return policy, and related information to customers.

· Organized back stock to keep holes filled on sales floor.

· Appropriately valued items brought in by customers while keeping in mind the business end to create a fair working relationship with the customer.

CONVENIENCE STORE ATTENDANT/SALES ASSOCIATE HOLIDAY GAS STATION MARCH 2016-NOVEMBER 2018

· Counted inventory and organized stock, rotating out expired items when appropriate.

· Operated and maintained advanced retail fuel delivery systems. SALES ASSOCIATE BROWN JUG NOVEMBER 2018- PRESENT

· Assisting customers with pairing wines and other spirits to go along with their culinary needs.

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