Business Analyst
Resume:
Jeremy Dixon
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PROFESSIONAL OBJECTIVE
A proactive professional with 6 years of Analyst experience in facilitating cross functional teams through the research, development and delivery phase of projects within a schedule driven environment. Recognize and anticipate client needs while effectively translating those needs to development and technical teams. Work collaboratively with clients, developers, and testers in developing and maintaining any complex applications/systems using cost effective and efficient solutions. CORE COMPETENCIES
Experienced working with stakeholders and customers gathering requirements.
Complete understanding and implementing of (SDLC) Software Development Life Cycle in various environments.
Experienced working in an Agile (SCRUM) environment
Experienced in writing and maintaining the Requirement Definition Document that included Business and Technical Requirements, Use cases and UML Diagrams
Facilitated sprint planning, sprint review/retrospectives, and daily stand-ups meetings
Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements
Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis
Conducted walkthrough and signoff procedures
Maintained and reviewed change requests
Experienced with JIRA
Experienced in conducting Joint Application Development (JAD) sessions that include all team members to brainstorm and problem solve
Experienced with relational databases, SQL, Oracle TOOLS & TECHNICAL SKILLS
Methodologies: Agile Scrum, Waterfall Devolvement. Business Modeling Tools: MS Visio, Mind map, Jira Management System. Microsoft Office, Lucidchart, sharepoint PROFESSIONAL EXPERIENCE
AMWINS INC. CHARLOTTE, NC JUNE 2017- PRESENT
Business Analyst I
Proficiently organized daily scrum, sprint reviews, retrospectives, sprint and release planning
Facilitated requirements from clients and stockholders using proper documentation and tools, in an Agile Environment
Interacted with business owners and subject matter experts ( SME ) to identify the scope of the project and prepare business requirement documents.
Assist in strengthening and implementing effective upstream and downstream communications for both internal partners and external partners
Created and verified user stories and use case specifications
Performed GAP analysis on the current system and provided solutions to clients and stakeholders
Develop improvements to existing processes to deliver improved business performance and effectiveness
Worked with QA to develop Test Plans and Test Cases for functional and integration testing
Coordinated meetings between stakeholders and end users during UAT testing process
Communicated clients business requirements by constructing flowcharts and prototypes to allow better understanding.
Facilitated JAD (Joint Application Development) sessions with entire team throughout the project SUPPORT INC. GASTONIA, NC AUGUST 2016- JUNE 2017
Counselor
Developed teenagers through verbal interventions and corrective experiences to help them reach their goals.
Provided thorough instructions based on lesson plans for students to follow and ensured optimum availability for those requiring extra attention and mentoring.
Consulted with parents daily to help refine my approach and to maintain a full picture of the mentee and improvements required.
WELLS FARGO FORT MILL, SC JULY 2014- JULY 2016
Data Analyst
Subject matter expert for FHLMC portfolio in Deed in lieu, Short Sales, Bankruptcy and Foreclosure.
Develop improvements to existing processes to deliver improved business performance and effectiveness
Streamlined the reporting process through tuning SQL automated the daily reporting process
Collaborated with global subject matter experts to ensure that the implementation supports being made identified and ultimately met the needs of the business
Participated in development of Training Materials for the new technology and organized User Trainings.
Adhered to stringent Nationwide and Investor guidelines within delegated timeline standards.
Examined validity of necessary documents for clients’ complete deed in lieu and short sale packages.
Worked with business teams to understand the requirement and needs of the potential customers and the target market.
Evaluated borrowers for quality measure to confirm investor standards were met to proceed with deed in lieu and short sale.
WELLS FARGO FORT MILL, SC JANUARY 2012- JUNE 2014 Loan Verification Analyst
Assembled, created, executed, and/or reviewed loan documentation and associated reference source data and materials for purposes of verifying and preparing information and decisions in support of a variety of legal proceedings, including bankruptcy documents.
Analyzed, interpreted, and researched correspondence and legal documents including summons, subpoenas, liens and bankruptcy, mortgages, deeds of trust, promissory notes, assignments of mortgage and allonges and endorsements, plat maps and/or surveys to determine specific issues and/or course of action.
Worked with a variety of partners, including internal and third-party attorneys and associated staff members, consultants, and multiple team members throughout the servicing and default organizations. PINE FOREST HIGH SCHOOL FAYETTEVILLE, NC AUGUST 2010- DECEMBER 2011 History Teacher
Cultivated relationships with parents, students, and teachers to foster a positive school culture to maximize student learning and safety.
Designed best practice methods and differentiated instruction in classrooms to accommodate different learning styles
Implemented instructional and skill development lesson plans that conformed to school district curriculum
Submit lesson plans, and other educational documents in a timely manner
Participated in multiple professional development workshops
Served as a coach for JV Football.
EDUCATION
Fayetteville State University May 2010 Bachelor of Arts: History CTECHI April 2016 Certification: Business Analysis Training
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