Customer Service Manager
Resume:
Hagonoy, Bulacan
****************@*****.***
John Ros A. Rodriguez
CAREER OBJECTIVE
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
KEY SKILLS
Proficient with all MS Office and Google document programs
oCertifies as a Microsoft Office Specialist MS WORD 2003
Have knowledge of CRM systems such as SAP
Knowledgeable in product ordering and forecasting
Knowledge of manpower schedule plotting
oTime keeping/Payroll cut-off
WORK EXPERIENCE
Assistant Restaurant Manager
Mang Inasal Philippines Inc. (Marqthew Foods Corp.)
2016 – Current Guiguinto, Bulacan
Responsible for managing the service staff
Ensuring all papers of the newly hire staff were properly documented
Lead on Hiring and Selection of applicants
Responsible in making weekly staff schedule
Create reports on cross training program for staffs
Ticket Seller
Victory Liner, Inc.
2014 – 2016 Caloocan City
Sell tickets and make reservation seats
Accept payment and make change
Answers questions concerning fares, routes, schedule, and reservations
Keep daily balance sheet of cash received and ticket sold
Pre – Seller
Coca – Cola FEMSA Philippines
2014 Meycauyan, Bulacan
Win new customers
Ensure sales, volume and availability of products
Execute merchandising on promotions
Achieve targets that will result to excellent
Market execution and customer service
EDUCATION
Professional Education – 18 units
La Consolacion University Philippines
City of Malolos, Bulacan
2019
Bachelor of Science in Business Administration
Major: Human Resource Development Management
La Consolacion University Philippines
City of Malolos, Bulacan
2009 – 2013
Sta. Monica National High School
Hagonoy, Bulacan
2005 – 2009
San Juan Elementary School
Hagonoy, Bulacan
1999 – 2005
REFERENCES
Joanna R. Sibug
OIC/RM Guiguinto, Bulacan
Gerome Peruelo
Marketing Professional Marilao, Bulacan
Nerry Jane Carolino
Store Accountant Guiguinto Bulacan
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