Narendra Singh

Professional Preface

Specialties: Telecom OSS/BSS, BFSI, Digital Transformation, Business Development, Consultative & Solution Sales, Pre-Sales, Cloud and Virtualization, Digital Customer Experience, Analytics, Telecom Business Processes, Planning & Provisioning, Enterprise Network Services, and Network Management Systems.

Services: Business and Technology Consulting, Transformation, System Integration, Product/Frameworks creation.

Total Experience: 10 years+ (Global Experience: Malaysia, Oman)

AWS Cloud Skills

EC2

ELB

VPC

RDS

cloud front

R53

cloud HSM

cloud watch

cloud formation

Network, Process & Other Skills

Network Technologies

Framework/Process

Architecture

Database

Scripting

Virtualization

OS & Hardware

IP/MPLS, LTE, 3G, LAN, WAN, VLAN, Remote Infrastructure, TCP/IP, SMTP, POP3, TELNET, FTP, TFTP, SNMP, IIS, Active Directory, DNS & DHCP, Cisco and Juniper routers and Switches,SNMP,Netflow, jflow, Syslog Related configuration on Routers and switches

SDLC

Service Assurance

MSSQL,

Perl

VMware vSphere,

2K8, 2K12

ISO 20K

Service Oriented

MYSQL

Shell

Oracle VM

Sun Solaris.

ISO 27K1

Data Architectures, Service Delivery

Oracle, Vertica

Apache, tomcat, Html, xml

Virtual PC from Microsoft

Unix: Linux, CentOS, HP ProLiant Server

Cots Product Skills

CA ITCM/IT Asset

CA SSO, CA EEM

CA Autosys With IXp

OEM

IP Plan

CA PAM

CA Wily/APM

CA CABI, CA Jasper

ACCE, JAWS

MetaSolv

CA Spectrum

CA IM2.0/ Performance Manager

CA Insight

CA UCM

CA Nimsoft (UIM))

Syslog Viewer

CA eHealth

Nessus

CA NSM

CA ADA

Sysedge

Infoblox

CA NFA

xTraction

CA SOI

CA CSDP

Cisco Prime Collaboration

Solarwind

CA Service Desk

Pre- Sales, Tech Documentation & Mgmt. Skills

Architecture

E2E Solution Architecture, E2E Solution Design

Pre-Sales, Post-sales,

Design & Solutions

RFP's / RFI's / RFQ’s as part of pre-sales process, BOM, Implementation, Design, Solutions, User Manual, Admin Manual, solution presentations against RFP’s/RFI’s, Work with OEM / Partners / sales team to ensure an appropriate solution. Demonstration, POC & consulting.

Transitioning

Transition task list, KT Understanding, Sign-off, Contractual documents such as SOW.

Management

ITO (IT Operations Management)

Team / Customer Management

Customer/ vendor Experience

Service Provisioning

Business Process Management

Certifications

ITIL Based - IT Services Management Foundation.

Accreditations on Operator level in CA Spectrum

AWS Solution Architect Associate

Published Artifacts & Webinar

Modernizing OSS/BSS – Webinar: A brief session on modernizing the OSS towards hybrid & software defined network and what should be the co-relation points between physical & virtual network along with use cases.

Service Assurance & SDN-NFV – POV: Detailing the impact of SDN & NFV on OSS Service Assurance

Trainings

COTS Product Trainings by Vendors – HP, CA, Solarwinds, NEC, Service Now.

Microsoft Azure training by Microsoft, AWS Trained by HCL.

OSS/BSS (Overview and functional) trained by Tech Mahindra

Unix (Overview, Administration, Shell Scripting)

R Language (Introduction, Language fundamental of R) by Tech Mahindra

Netcool (Overview) by Tech Mahindra

Employment Scan

Company: HCL Technologies Ltd. (Since Oct’18 – Present)

Roles: Practice team /Implementer /Solution Designer/Consultant

Company: NEC Technologies India Pvt. Ltd. (Apr’17 – Sep’ 2018)

Roles: Pre-Sales / Technical Consultant

Company: Cognizant Technology Solution (June’16 – March, 2017)

Roles: Implementer/Developer/Architect/Solution Designer/Consultant

Company: Tech Mahindra Ltd (March’13 – June’16)

Roles: Implementer/Developer/Architect/Solution Designer/Consultant

Onsite Deputation: July’14 – Oct’14 (PDO Oman Consulting for network Assessment) Oct’15 – April’16 (Celcom Telecom, Malaysia)

Company: Wipro Ltd. (March’12 – Feb’13)

Role: Implementer/Support

Company: Celerity Networks Pvt. Ltd. (Apr’11 – Mar’12)

Roles: Associate Consultant/ Implementer/Developer

Company: HCL Infosystem Ltd. (Jun’09– Apr’11)

Designation: OJT

Other Generic Responsibilities Undertaken:

Accountable for all integration deliverables for assigned customer.

Engagement Manager and Customer representative for existing customer.

Developing business strategies, identifying market trends, and performing competitive analysis.

Business Development, Pre-Sales & Post-Sales.

Roadmap & support for future pipeline generation for accounts growth.

Customer Engagement, Product Selling, Sales-Marketing, Pre-Sales, and Post-Sales Ownership.

Product Evaluation in line with Product and Service delivery.

Designing Solution Architecture and implementation of Managed Services Platform

End-to-End Solution Design of OSS solution.

Gathering requirements from the client and preparation of scope of work

Business Proposal Preparations

Implementation of OSS Assurance solutions for different Telstra Customers and data centers.

Gathering requirements from the client and preparation of scope of work.

Preparation of Detailed Design, Configuration Design, Solution Design, and Deployment Guides.

Integration of different COTS tools and interfacing in the solution.

Business Proposal Preparation and customer engagement.

Product Selection in line with Product and Service delivery

Scholastics

B.Sc. (Mathematics Hons) from DEI, Dayalbagh, Agra in 2006

MCA from UPTU, Lucknow in 2009

Personal Portfolio

Date of Birth: 05th Oct 1985

Passport No.: Z5353848

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