Customer Service Sales

PRITI RANI

** **** ***** **** **,

Calgary, AB T*R 0L1

Mob - 403-***-****

E-mail, ************@*****.***

OBJECTIVE

To work with an organization that will provide me great chances of applying my management skills and culinary practices through challenging assignments and will help me in advancing my career to a higher level.

SKILLS

Over 8 years of experience as a cashier in retail and food catering industry.

Remarkable mathematical ability to carry out addition, subtraction and calculate percentage.

In depth knowledge of various payment modes such as debit, credit machines.

Skilled at using scanners and computer to enter billing information.

Exceptional customer service skills.

WORK EXPERIENCE

1.Sunterra Market, Calgary, AB, Canada

April 2011 to till date as a Front Supervisor - Cashier

Prepare food order summaries for Chef according to the request from customers.

Preparing different types of sandwiches & also handle prep section.

Maintain hygiene in the kitchen area.

Maintain records of stock, repairs, sales and wastage.

Ensure that food products and customer service meets Sunterra quality standards.

Control and maintain records of inventory, monitor product cost and inform management.

Resolve customer complaints and ensure health and safety regulations are followed.

Follow and monitor sanitary checklists and temperature log sheets.

Responsible for balanced cash draw at close of shift.

Responsible to train new cashier.

2.Wendy’s, Calgary, AB, Canada

Oct 2008 to till Nov 2013 as a cashier part time

Total customer purchases and accept payments using various payment methods such as cash, debit and credit cards

Count the amount of money beginning of each shift

Compare sales data with the drawers content at the end of shifts

Experienced in store closing make sure store is ready to open next morning on time

Maintain the goods inventory beforehand

3.Yogun Fruz, Market Mall Calgary, AB, Canada

Sept 2008 to till July 2009 as a cashier.

Cash handling, customer service, balance drawer and place orders for inventory.

Calculate total payments received during a time period, and reconcile this with total sale.

Used computerized system that involve distribution and accounting for funds.

EDUCATIONAL QUALIFICATION

Master of Arts in 1999

From- Himachal Pradesh University, India

(Equivalent to master in, IQAS certified)

Bachelor of Arts in 1998

From – Kalindi collage Delhi University, India

(Equivalent to master in, IQAS certified)

12th from CBSE Delhi board in 1994

10th from CBSE Delhi board in 1992

PROFESSIONAL TRAINING

First aid and CPR certified

Driver license

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