Project m anagement, administrative support, and communication experience a s follows:

Department Manager Customer Support Database Management

Support manager Human Resources Microsoft Office Suite

Event Planning Sales Administrative Support

Professional Experience

Experienced, professional with extensive administrative and customer support.

Doubled my employer’s BBB reviews in a six-month period through hands on customer support.

Increased the accuracy of our databases through research, improving the company creditability.

Management of office duties, including billing, filing, scheduling, and contact of employees, contractors and clients. Trusted with confidential information such as payment information and social security numbers.

Facilitated cooperation with all divisions of the office to increase production by 40%

Creation of PowerPoints, brochures, and advertisements for several companies over several industries.

Assist thousands of clients in registering, managing, and maintaining their state company

registrations

Manage corporate registrations with all states. Upload and manage documents for clients with

the state.

Took part in recruiting new employees for several departments, as well as new hire training.

Performed performance evaluations, coaching for improvement, and termination proceedings.

Work Chronology

Customer Service Support Incfile, Houston, TX

2017-Present

Merchandiser TNG, Tomball, TX

2016-2017

Marketing Intern AutoLab TX, Tomball, TX

2016-2016

Department/Support Manager Walmart Riverdale, UT

Owner Premiere Cleaning Concepts,

Schenectady, NY

Education

Weber State University BS Professional Sales

Weber State University AS General Studies

Certifications

Digital Skills- Social Media

Social CRM Fundamentals

Human Resources

2007-2013

1995-2007

2016

2015

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