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Medical Customer Service

Location:
Jacksonville, FL
Posted:
January 31, 2020

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Resume:

Nythia Scipio

*** * ** ******

Jacksonville, FL, 32208

904-***-****

adbi5y@r.postjobfree.com

CAREER OBJECTIVE

Detail-oriented professional with 7+ years of experience and a proven knowledge of customer communications, customer service, and clinical services. Aiming to leverage my skills to successfully fill the Medical role at your company.

WORK EXPERIENCE

ACE MEDICAL, Jacksonville, FL

Front Office, Apr 2015 – Present

Answer telephones and direct calls to appropriate staff.

Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Complete insurance or other claim forms.

Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Transmit correspondence or medical records by mail, e-mail, or fax.

Medication Prior Authorization, Referrals

DUNN AVENUE HEALTH AND WELLNESS, Jacksonville, FL

Billing And Coding, May 2011 – Oct 2014

Billing & Coding, Made Copies, Faxed Documents to various clients, Vitals, Check Blood Sugar Levels, EKG, Appointment Scheduling, Checked A1C, Administrate Flu Shots, Filling, Credit Card Machine.

Prior Authorization, Referrals

EDUCATION

Everest University

Jacksonville, FL

A.S. Billing & Coding (Sep 2011)

ADDITIONAL SKILLS

Quick Books, OSHA, HIPPA Compliance, E Clinical, Kareo

CREDENTIALS AND LICENSES

CPR, AED, and First Aide

Phlebotomy

REFERENCES

References available upon request



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