Medical Customer Service
Resume:
Nythia Scipio
Jacksonville, FL, 32208
adbi5y@r.postjobfree.com
CAREER OBJECTIVE
Detail-oriented professional with 7+ years of experience and a proven knowledge of customer communications, customer service, and clinical services. Aiming to leverage my skills to successfully fill the Medical role at your company.
WORK EXPERIENCE
ACE MEDICAL, Jacksonville, FL
Front Office, Apr 2015 – Present
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Complete insurance or other claim forms.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Transmit correspondence or medical records by mail, e-mail, or fax.
Medication Prior Authorization, Referrals
DUNN AVENUE HEALTH AND WELLNESS, Jacksonville, FL
Billing And Coding, May 2011 – Oct 2014
Billing & Coding, Made Copies, Faxed Documents to various clients, Vitals, Check Blood Sugar Levels, EKG, Appointment Scheduling, Checked A1C, Administrate Flu Shots, Filling, Credit Card Machine.
Prior Authorization, Referrals
EDUCATION
Everest University
Jacksonville, FL
A.S. Billing & Coding (Sep 2011)
ADDITIONAL SKILLS
Quick Books, OSHA, HIPPA Compliance, E Clinical, Kareo
CREDENTIALS AND LICENSES
CPR, AED, and First Aide
Phlebotomy
REFERENCES
References available upon request
Contact this candidate