Microsoft Dynamics AX Developer

Jeffrey Silvestre M. Makabenta

BLK** LOT** Silvertowne III Malagasang 1-C

Imus, Cavite, Philippines 4103

*** – 489 6446 +639*********

************@*****.***

PROFESSIONAL SUMMARY

Has over six years of experience in Microsoft Dynamics AX development. He has built reliable solutions and enhancements for multiple processes across Dynamics AX modules to incorporate client-specific business requirements.

TECHNICAL SKILLS

Excellent technical design mapping skills.

In depth understanding of Microsoft Technologies

Developed and implemented Microsoft Dynamics AX for various clients.

Knowledgeable in customizing reports via SQL server reporting services (SSRS).

Understanding functional design documents and writing technical design documents.

Has been heavily involved in Data migration processes and third-party integrations.

Languages: MS Dynamics AX (2009/2012), X++ (MorphX)

Programming background: C++, C#, Visual Basic, Java, HTML

Database: MS Access, MS SQL Server

Front End Tools/IDE: Microsoft Visual Studio 2010 and 2012, Eclipse, Borland C

Configuration Tools: Visual Sourcesafe, Packet Tracer, Team Foundation Server (TFS)

Reporting Tools: Visual Studio, SQL Server Reporting Services (SSRS) CERTIFICATIONS

Microsoft Dynamics AX Certification

Microsoft Dynamics AX 2012 Development Introduction Academic Certifications

Bachelor of Science in Computer Engineering

WORK EXPERIENCE

HOYA Lens Philippines, Inc.

Microsoft Dynamics AX Technical Analyst L3

August 2019 – January 2020

Project Dynamics AX 2012 R2 and R3 Support

Client Leading optical lens manufacturer and eyewear provider. Role Dynamics AX Technical Analyst L3

Responsibilities Managing tickets, requests, and incidents. Monitoring and resolving issues in timely manner.

Incident management for user queries, requests for information, application issues, and technical problems.

Root cause analysis of all debugging tickets with follow-through to resolution.

Undertake both individual assignments and participate in team activities.

Trained and mentored junior peers in programming methodologies and best practice.

Customizations covered: Order to Cash (Sales and Marketing), and Procure to Pay (Procurement and Sourcing, Inventory and Product Management). CGI Philippines

Microsoft Dynamics AX Technical Analyst

March 2018 – September 2018

Project Dynamics AX 2012 R3 Support

Client Global leader in door opening products, solutions, and services. Role Dynamics AX Technical Support Analyst - Integration Responsibilities Provide customer support to Incident and problem tickets.

Develop change requests whenever client needs to customize a standard functionality in Dynamics AX.

Customizations covered: Order to Cash (Sales and Marketing), and Procure to Pay (Procurement and Sourcing, Inventory and Product Management).

Hitachi Solutions (Ignify Corporation)

Microsoft Dynamics AX Sr. Technical Analyst

June 2012 – January 2018

Project Dynamics AX 7 implementation (Full cycle)

Client Operates and franchises pizza restaurant internationally. Role Technical Lead/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Prepare a deployable package from development environment.

Deploy packages to User Acceptance Testing environment (UAT) via LCS.

Schedule production deployment.

Restore database from Prod to UAT, and UAT to development environment.

Perform hotfix deployment.

Provide post-live client support for fixing identified issues that requires technical expertise.

Customizations covered: Order to Cash (Sales and Marketing, Accounts Receivable), Procure to Pay (Procurement and Sourcing, Inventory and Product Management, Accounts Payable), and Record to Report (General Ledger, Cash and Bank Management, Fixed Assets, Taxations).

Project Dynamic AX 2009 to Dynamics AX 2012 R3 Upgrade Client Provider of device insurance, warranty & support services for cell phones and consumer electronics.

Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Troubleshot identified issues that requires technical expertise.

Customizations covered: Production control, Product Management, and Repair Management.

Project Dynamics AX 2012 R3 Implementation (Full cycle) Client Manufacturer of Corrosion Resistant Austenitic Stainless Steel Castings. Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Develop DIXF/DMF entities for nonstandard tables required for Data migration.

Provide post-live client support for fixing identified issues that requires technical expertise.

Customizations covered: Order to Cash (Sales and Marketing, Accounts Receivable), Procure to Pay (Procurement and Sourcing, Inventory and Product Management, Accounts Payable), and Record to Report (General Ledger, Taxation).

Project Dynamics AX 2012 Implementation (Full cycle) Client Developer of high-rise luxury residential and commercial properties. Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop major and critical business process-related customizations and reports.

Develop DIXF/DMF entities for nonstandard tables required for Data migration.

Provide post-live client support for fixing identified issues that requires technical expertise.

Customizations covered: Order to Cash (Sales and Marketing, Accounts Receivable, Property Management), Procure to Pay (Procurement and Sourcing, Inventory and Product Management, Projects, Accounts Payable), and Record to Report (General Ledger, Cash and Bank Management, Fixed Assets, Taxation).

Project Dynamics AX 2012 R3 Implementation

Client Online Games/Entertainment Company.

Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Develop DIXF/DMF entities for nonstandard tables required for Data migration.

Customizations covered: Record to Report (General Ledger, Cash and Bank Management, Fixed Assets).

Project Dynamics AX 2012 R3 Implementation

Client Now the largest Filipino-owned bakeshop chain in the world. Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Develop DIXF/DMF entities for nonstandard tables required for Data migration.

Project Dynamics AX 2012 Implementation (Full cycle) Client Trust and Securities Bank.

Role Technical Consultant/Developer

Responsibilities Prepare a document for technical analysis and designs for customizations, in compliance with the functional specifications defined.

Develop business-related customizations and reports.

Provide post-live client support for fixing identified issues that requires technical expertise.

Manila North Harbour Port Incorporated

Dot Net Developer

June 2011 – June 2012

Responsibilities Develop company required functionalities on their in-house system NITOS

(North Port Integrated Terminal Operating System) developed via VB.Net and SQL database.

Developed solutions to incorporate and automate some manual documentation processes into their in-house system.

Prepare a document for technical analysis and design.

Was involved in writing stored procedures and system performance tuning.

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