Sales Representative

SHERRY LYNN DEL BANDO

**** * *** ** **** A Denton, TX 76201 / Cell: 831-***-**** / Email: ********@*****.***

SUMMARY

Experienced professional in both small and large scale inside and outside sales industry. Worked and maintained a functional office environment while servicing clients, and sales agents. Generated sales orders, claims and invoices for clients and vendors as well as report presentations for in house departments. Have built good rapport with clients and colleagues.

SKILLS AND QUALIFICATIONS

●Hard worker, organized, creative, fast learner, works well with others

●Proficient with Windows for PC, Microsoft Works, Excel; Outlook and SAP

●Agent/Client relations

●Report generation and presentation

EMPLOYMENT HISTORY

September 2018 – January 2020 Denton, TX 76207

JD Martin Company

Position: Inside Sales Support for the Commodity Team.

Duties: Created orders using Atkore and Wheatland order site as well as SAP. Processed RGAs, credits and debits using SAP and Atkore site. Processed, managed and do follow ups on back order products. Provided tracking and shipping status to customers and sales agents, communicated with different warehouse facilities regarding customers’ orders and shipping details as well as communicated with the inventory teams about product lead times. Research inventory availability from multiple facilities/warehouses/plants.

April 2017 – September 2018 Denton, TX 76210

Safran Electrical & Power

Position: Visual Management Specialist – 5S / Engineering Support Specialist

Duties: Processed PR requests through Budget and invoices through Invoice Reception Tool (IRT) and SAP. Created RFS reports and identify improvements. Tracked past due invoices in SharePoint database and maintained database by processing the invoices through IRT and SAP to be process for payment. Trained team members to utilize 5S duties. Support, be a key user and generate reports in multiple systems. Act as the support for the whole facility to be 5S compliant. Print & Standard and scanning back up - process commercial and military data by providing the documents and drawings needed to make the electrical wiring. Provide documents on a timely manner due to order deadline. Scan and log shop orders, packing lists, and MRO/Good receipts to Paper Vision Culture and Paper vision Enterprise.

August 2016 – January 2017 Denton, TX 76208

OnTrack Staffing / United Copper / Southwire Company

Position: Inside Sales Representative ISR / RMA Coordinator

Duties: ISR – order processing using SAP; work with cut line and COOIS for updates; review with planning/production/warehouse staff to complete shipments; report EOB to supervisors on any pending orders and reasons for delays. OD Order management – perform clear and concise communication with agents and regional managers; review order shipping status to ensure timely delivery; review shipping delays to communicate with agents; tend to backorders and communicated with shipping and production team; training of sales agents with order processing procedures and enhancements; follow ups to satellite warehouse to ensure good issues on orders and update blanket logs. RMA – claims processing; process all discrepancy claims; process manufacturing defect claims; research claims and process within 48 hours.

October 2013 – April 2016 Grapevine, TX 76051

SMS InfoComm Solutions

Position: HP Order Management

Duties: Order management – processed orders using SAP and MyService; provided

services to customers and provide support to internal departments. Act as point of contact with customers. Verify customer requirements and orders. Advise customer on parts availability and process orders in our system. Review open order status and arrange shipments to customer. Work with planner on material shortage and delivery schedule. Invoice customer for materials and services provided. Work with warehouse and customer to resolve receiving discrepancies; and measure order fulfillment performance and make continuous improvement.

December 2009 – February 2013

Denton Record Chronicle Denton, TX 76201

Position: Outside Advertising Account Executive

Duties: Sell print, on-line and mobile advertising. Take orders, explain our products and give price quotes through phone, email and walk-ins. Continue having a relationship with current clients as well as gain relationships with old and new customers. Enter work orders for ad requests in the Atex system. Put together ad layouts for the clients. I am one of the members of the ‘Fun Committee’ group, where we plan and put together events, celebration and parties at work to boost morale.

EDUCATION AND TRAINING

California State University Monterey Bay (CSUMB)

Bachelor of Arts in Liberal Studies

Emphasis: Collaborative Health and Human Services

Walden University 2010 – August 2014

Master of Science in Marriage, Couples and Family Counseling

Specialization: Trauma and Crisis Counseling, and Forensic Counseling

Interned at Denton County Juvenile Probation & Detention Center (2013-2014)

M.S. in Marriage, Couple, and Family Counseling Residency 1 and 2 (2012)

Omega Zeta (OZ) Chapter of Chi Sigma Iota CSI Honors Member

REFERENCES

Donny Bordelon

214-***-**** or *********@********.***

Sharon Cox

972-***-**** or ****@********.***

Raylene Price

214-***-**** or *******.*****@***********.***

Contact this candidate