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Customer Service Assistant

Location:
Chicago, IL
Posted:
January 29, 2020

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Resume:

MIRIAM Y. SMITH

**** ***** ********** ******

Chicago, Illinois 60620

312-***-**** – Cell Phone

E-mail: adbhzz@r.postjobfree.com

Key Experience: Over 15+ years of experience in the customer service and hospitality industry.

SKILLS

Cashiering, Microsoft Office Suites, Excel, Photocopying, Spreadsheets, Filing, Business Communications, Superior Customer Service and Negotiation, 10-key Adding Machine

EXPERIENCE

7/2017 to Present City of Chicago Department of Traffic – TRAFFIC CONTROL AIDE Chicago, IL

Under general supervision, controls the flow of pedestrian and vehicular traffic at assigned intersections and traffic areas leading into and out of special events and performs related duties as required.

10/2015 to 1/2016 United States Postal Service -MAIL HANDLER ASSISTANT Bedford, IL

Loaded and unloaded mail also moved bulk mail and performs other duties incidental to the movement and processing. Assists and the supply and slip room, and operate equipment and machinery assigned to the jurisdiction of the mail handler union.

8/2015 to 12/2015 SMX Staffing – GENERAL WAREHOUSE ASSOCIATE Chicago, IL

Performed the required duties with Safety and Quality as the top priority. Took pride in my work product and my daily productivity ability to communicate effectively and problem solved.

2014 to 2014 Envoy Airlines – FLEET CLERK Chicago (O’Hare), IL

Handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific. Pick-up and delivery of baggage in bag room and staging areas. Read and filled out legibly, documents and forms necessary to the operational requirements of the airline and performed data entry

2014 to 2014 SAS – MERCHANDISER Chicago, IL

Removed products from shelves and place them in new areas within the store. Reset merchandise

throughout the store. Wiped down shelves and display featured items prominently.

2004 to 2014 Gil‘takie’s Lounge – BARTENDER/MIXOLOGIST Chicago, IL

Greet customers with a smile, take customer orders in a timely manner. Stock coolers, ring order

also check the register out at the end of the night

.

2003 to Present Little Feathers Daycare Center – ASSISTANT TEACHER Chicago, IL

Responsible for assisting a classroom Lead Teacher with the general supervision and management of a class of children. Reports to Director.

1999-2003 Jewel’s Warehouse – ALLOCATION CLERK Melrose Park, IL

Performed responsible accounting and clerical duties and routine administrative functions for

head of a department or a high level administrator.

1995-1999 Maryville Academy – FAMILY EDUCATOR Des Plaines, IL

Worked closely with participating families to assure their short/long term goals are established. Attended crisis counseling sessions in support of the goals and refer to appropriate community resources as necessary. Conducted meetings and home visits. Planned and coordinated monthly meetings and special events.

EDUCATION

Calumet High School- Major: Business English Chicago, IL

Trainco Business School – Data Entry/Data Processing Chicago, IL

REFERENCES FURNISHED UPON REQUEST



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