Administrative Assistant Customer Service

Sara A. Pasowicz - Lemont, IL ***** - (***) ***-****-*********@*****.***

High performing Administrative Professional with more than 20 years’ experience delivering superior results in personnel and facility management. Proactive and reliable with a meticulous detail-oriented and organized nature. Proven ability to manage cross-functional teams to obtain company objectives.

Work Experience

Administrative Assistant-Academic Services (Temporary Assignment)

Lewis University - Romeoville, IL

September 2019-Present

Provide support for Academic Services Department including Director and Success Coordinators. Calendar management and reception duties within department. Proctor all exams scheduled for the Accommodated Testing Center. Liaison between university departments and outside entities in coordinating, collecting, and communication of information. Manage department budget for supplies. Supervise student workers within department.

Executive Assistant/Office Manager

Metrasens, Inc. - Lisle, IL

February 2018 to March 2019

Support CEO and VP Level Executives reporting in both the US and UK offices, managing all travel and logistics, itinerary building and expense reporting. Provide administrative support while performing a variety of tasks, including compiling and tracking data and information from multiple sources, coordinating and scheduling meetings, preparing correspondence, agendas, purchasing supplies, filing, and shipping needs for both US and UK offices. Duties include HR Manager responsibility, Warehouse and Logistics needs for all of US team and point person within office for UK administrative assistance.

Cryogenic Service Coordinator

Matheson Tri-Gas, Inc. - Lisle, IL

September 2016 to February 2018

Responsibilities include: managing schedule for service group and coordinating annual inspections with customer base. Answer phones and direct calls within department and prioritize emergency call outs. Process payroll and payables for team. Manage database with customer info and inventory.

Project Administrative Coordinator

Air Liquide Industrial U.S - Countryside, IL

May 2007 to September 2016

Responsibilities include: processing and maintaining customer contract information, Calculation and implement all pricing formula and increase information, working with management and sales teams to communicate with customers. Enter and maintain appropriate customer purchase order information and lead in coordination of online billing for core accounts. Assist collection with reconciliation of past due accounts on local and national levels. Perform daily, weekly, and monthly processes for billing and projects within the region office. Provide support for sales (local and strategic national accounts) and management teams in customer relations along with planning and scheduling events within the organization.

Office Manager

ZEE Medical, A McKesson Co - Glendale Heights, IL

March 2001 to December 2006

Managed office staff of 5 people that supports multiple state sales force. Responsible for all human resources functions, payroll, AP/AR, sales processing, and company assets. Reported to Executive Level Management Team in projects including financial management, sales forecasting and training.

Bachelors in Fine Arts Augustana College May 1998

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