Rodel Lagang Tiopianco

Blk ** Lot * Casimiro townhomes pulanlupa

Las Piñas City Philippines

Mobile No.: +63-927-***-****

E-mail Address: adbhxp@r.postjobfree.com

To be of service to a reputable establishment where my knowledge can be utilized for the growth and welfare of the company.

Tertiary Level

June 2007 – March 2011 PATTS College of Aeronautics

Bachelor of Science in Avionics Technology

Parañaque City

Group Affiliations: PATTS Avionics Society

Secondary Level

June 2003 – March 2007 St. Therese School

Las Piñas City

MERAAS Leisure and Entertainment LLC

Hub Zero, City Walk, Dubai, United Arab Emirates

Position: Attraction Associate/ Commercial Associate

Years of Stay: April 2016 – September 2019

Responsibility: Welcome and accommodate guest to experience the attractions in the facility; Assuring the safety of every guest entering the attractions; Delivering good service so every guest will have a wonderful and unforgettable experience.

Philippine Airport Ground Support Solutions, Inc. - Cathay Pacific Airways

3/F PAIR-PAGS Centre, NAIA Ninoy Aquino Ave., Pasay City

Position: Customer Service Agent, Flight Controller

Years of Stay: January 2013 - December 2015

Responsibility: Assist in checking passenger tickets, passports and other documents at the ticket or gate counter; Overall monitoring of the flight upon opening of the counter check in until flight departure; Provides luggage labels and check passenger's baggage according to airline specifications; Ensures that luggage does not exceed a certain size, number or weight, and processes additional charges when necessary; Help passengers select their plane seats and offer assistance to passengers; Process new bookings for passengers who have missed flights; Assists passengers with special needs and perform a number of other customer service related functions; Knowledgeable of all airline procedures and policies to instill customer satisfaction, show genuine concern, and help operations run smooth.

Affiliated Computer Services, Inc. (ACS)

7/F One E-Com Center Building, Mall of Asia Complex, Harbor Drive, Pasay City

Position: Data Encoder

Years of Stay: July 2011 - June 2012

Responsibility: Enters information from documents such as personal information and account numbers into computers to be stored and transmitted to the appropriate area within the organization or used for research purposes; Ensures the correct and timely report issuance particularly standard files in relation to the productivity and quality targets of the Operations Department; Checks the information quality of documents and ensures that these are properly registered in the system.

Aviation Support International

Philair Hangar, Domestic Airport Road, Barangay 183, Pasay City

Duration of Stay: June 2012 - August 2012

Responsibility: Assist in troubleshooting aircraft instruments

NAVCOM

Pitot Static System

ELT

VOR

Practice soldering and disordering of IC in KX 170B synthesizer board

Assist in bench checking the KX 170 Unit (no receive)

Cleaning Pitot Static Test Equipment

Introduction to Amadeus Reservation System / Passenger Service System (PSS) Training

March - July 2014

Introduction to CX1A / Cathay Unisys Passenger Acceptance Control (CUPAC) and Quadrant Intelligent Keypad (QIKCHECK) Program

December 2012 -June 2013

Aerospace Aviation Electronics

Heritage Hotel Manila, Pasay City

September 2008

Communication

Fluent in English and Filipino

Has a good written and oral communication skills

Technical

Computer Literate

MS Office proficient (Word, Excel, Powerpoint)

Trained in Amadeus Altea DCS Customer Management System

Other Skills and Qualities

Adaptable and open to new ideas

Willing to learn. Easy to train.

Works under pressure

Patient at work

Flexible, can work with a team

Fast learner

Birth date : July 19, 1991

Birth place : San Fernando, Pampanga

Height : 182 cm.

Weight : 190 lbs.

Citizenship : Filipino

Civil Status : Single

Religion : Roman Catholic

Father’s Name: Jose S. Tiopianco

Mother’s Name: Ester L. Tiopianco

Mr. Kavindra Singh, Manager - Commercial

MERAAS Leisure and Entertainment

HUB ZERO

Dir: +971-*-***-**** Fax: +971-*-***-**** Mobile: +971-**-***-****

PO Box 123311, Dubai, United Arab Emirates

E-mail: adbhxp@r.postjobfree.com

Mr. Lloyd G. Ruiz, Senior Officer - Attractions

MERAAS Leisure and Entertainment

HUB ZERO

Dir: +971-*-***-**** Fax: +971-*-***-**** Mobile: +971-**-***-****

PO Box 123311, Dubai, United Arab Emirates

E-mail: adbhxp@r.postjobfree.com

Mr. Earl Baatjies, Attraction Coordinator/ Supervisor

MERAAS Leisure and Entertainment

HUB ZERO

PO Box 123311, Dubai, United Arab Emirates

Mobile: +971-**-***-****

Mr. Jerome Jabonite Reynon, Airport Services Supervisor

CATHAY PACIFIC AIRWAYS LIMITED

Head House Area B

Level 3 (Departure), International Area

Ninoy Aquino International Airport, Terminal 3

Pasay City, Manila, Philippines

Telephone: 632-***-**** / 8321761 / 8311775

E-mail: adbhxp@r.postjobfree.com

OBJECTIVE

EDUCATIONAL ATTAINMENT

WORK EXPERIENCE

ON-THE-JOB TRAINING

EXHIBITS / CONVENTION ATTENDED

SUMMARY OF SKILLS

PERSONAL INFORMATION

CHARACTER REFERENCE

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