Medical Billing

Ruby Columbus

Phoenix, Arizona

Cell: 602-***-****

Message: 602-***-**** *******************@*****.***

Focus: Medical Billing / Call Center Representative

Career focused individual dedicated to customer service, accuracy, quality and thoroughness. With attention to detail, a conscientious approach to job responsibilities, and desire to succeed, noted for ability to assist customers with a pleasant attitude in team-focused work environment.

Medical Billing & Coding

Medical Transcription

Microsoft Office Skills

EXPERIENCE

Wells Fargo Bank, Phoenix, AZ., 01/2016 – 09/2016

Records Imaging

Scan or read incoming materials to determine how and where they should be classified or filed.

Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.

Macy’s Credit Card Services, Tempe, Arizona, 11/2007 – 05/2015

Fraud Analyst

Received inbound calls from existing Macy’s and Bloomindale customers regarding potential fraudulent activity based on online activities.

Reviewed account transactions with customers in order to validate legitimacy of transactions.

Processed necessary account closing steps and discussed next steps with customers in the event the account was compromised.

Maricopa County Hospital Billing Office, Phoenix, Arizona, 08/2001 – 11/2005

Medical Records Biller

•Receive medical data provided by the medical coders from local dentist in order to compile and submit claims to insurance companies for appropriate patient billing.

•Responsible for new hire and ongoing training of new employees.

ASB Associate Billing Services, Phoenix, Arizona, 08/2006 – 09/2007

Medical Records Biller

Processed billing payments for anesthesiologist medical office ensuring medical claims were completed and processed accurately and on time.

Assisted customers with billing questions including researching submitted medical codes and explaining the payment process.

EDUCATION

Maricopa Skills Center, Phoenix, Arizona

Medical Terminology Billing, GED

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