Housekeeping Service

AJITH MATHEW JACOB

A well mannered, polite and hard working housekeeping supervisor with 8 years of

experience in overseeing the day-to-day operation of the housekeeping department to meet organization standards and provide consistently seamless guest service. Having a proven ability to create a pleasant, safe, welcoming and clean environment for guests. Currently looking for a suitable position that offers variety and the opportunity to utilize and develop my personnel and professional skills.

Contact

Parathekkethil House

Parappu

Ayyappancovil P O

Idukki

Kerala

Pin:685507

Mobile : +91-628*******

E-mail :****************@*****.***

Career Objectives

Academic Profile

Degree/

Examination

Board/

University

Institution Year of

Passing

DHMCT

(Diploma in Hotel

Management and

Catering Technology, 3

Years)

Directorate of

Technical Education,

Kerala

Sree Narayana

Guru Memorial

College Thuravoor

2011

CLASS XII

Board of Higher

Secondary

Examinations, Kerala

Pathibha College

Marykulam

2008

CLASS X

Board of Public

Examinations, Kerala

St.Philomina’s

H.S.S Upputhara

2006

Data Handling

Phone Etiquette

Room Attendant

Bill Processing

Order Supply

Call Forwarding

Log Keeping

Cleanliness

Monitored and maintained cleanliness of assigned work areas.

Quick response to guest’s requests and complaints.

Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas.

Writing letters and e-mails in a standard format.

Approaching guest in an attentive, friendly, courteous and service oriented manner.

Answering and forwarding phone calls to appropriate individuals or departments

Awarded best employee of the month, October 2016 - Movenpick Hotel, Bahrain.

Completed certified course in Cross Training- Housekeeping Supervisory Skills

( Dec’17- Jan’18).

Area of Expertise

Experience

Hotel / Resorts

Designation

Tenure

Movenpick Hotel, Bahrain

Desk Control & Supervisor

07th April 2015

to

06th August 2018

Mahindra Holidays & Resorts, Munnar

Desk Control & Room

Attendant

12th July 2011

to

22nd March 2015

Responsibilities

Achievements

Strong verbal and written communication skills.

Proven ability to deal promptly with emergency situations.

Able to multi-task, prioritize and flexible with changing business requirements.

Highly organized and detail oriented.

Can work well in stressful, high pressure situations.

Always having a professional appearance and attitude. Name Ajith Mathew Jacob

Date of Birth 07 May 1990

Gender Male

Citizenship Indian

Marital Status Married

Languages Known English, Hindi, Malayalam and Tamil Declaration

I hereby declare that all the details furnished above are true to the best of my knowledge and belief.

Place:

Date: Ajith Mathew Jacob

Personal Strengths

Personal Profile

Contact this candidate