Michael Jenkins

Gaithersburg, MD – ***** – 571-***-**** – adbhdq@r.postjobfree.com

Project Management

Senior Software Engineering - IT Management - Project Management

Software Development

Application Testing

Technical Troubleshooting

Database Administration

Agile, SCRUM, SDLC

Operational Support

Cross-Team Collaboration

Public Trust/MBI Federal Security Clearance

Analytical, highly adaptable professional with extensive experience developing, deploying and evaluating systems aimed at improving quality and efficiency.

Skilled in aligning end-user needs with long-term resolutions to complex IT challenges. Track record of success.

Skilled troubleshooter continually focused on identifying, isolating and resolving technical issues.

Skilled using Delphi Delphi developer

Strong knowledge and comfort with several Operating Systems including Windows (all versions), Linux, UNIX, Red Hat, and Ubuntu.

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

CAREER ACCOMPLISHMENTS

Experienced in all facets of project management. Experience managing Information Technology projects, staff and resources within government and private industry.

Played an essential role in each experience as a trusted communicator across departments and with executives.

Guaranteed that projects were always delivered on time, within scope and within or under budget.

Wrote and implemented user guide processes for enhancements used by technical writer.

Crafted updated operations guide for installation and use of developer application.

Successfully maintained complex databases of key information for various applications.

Expertly used Delphi 3, 7, 10.1, 10.2 and Java to develop utilities used for extraction and manipulation of data.

Aptly navigated complicated and vast production systems using Adobe Cold Fusion and JavaScript.

PROFESSIONAL EXPERIENCE

Mantech International LLC Herndon, MD 2018-Present

Sr. Delphi Developer at Veterins Health Administration

Software Engineer : Skilled Delphi Developer experience with client-server, web services, SQL and Non-SQL database development. Re-engineering 6 Vista Imaging applications from Delphi xe 8 to Delphi 10.2.3 Developed and maintain applications in Delphi 10.2.3, and MUMPS to improve health application .

Technical SME/Developer Effectively managed/maintained on going support of Vista Imaging Background Processor (BP) applications, writing installation documents for developer application, and user guide documentation for enhancements. Led design and peer reviews. Delivered needed updated documentation for SDD, Primary Developer Review, Secondary Developer Review, and content for User Guide. Experience with Rational Team Concert (RTC) for the use of source code, and documentation repository and management task assignments.

Efficiency & Quality Improvements: Increased patient safety by implementing task for Vista Imaging Background Processor (BP), enhancing application and giving clinicians ability to review order lab and imaging orders and the images are backed from Tier 1 to Tier 2 servers.

Systems Administration: Defined Product Backlog, Sprint Backlog, used SCRUM methodology and Agile to develop usable applications.

APEX Systems LLC Frederick, MD 2018-2018

Sr. Delphi Developer at Legal and General America

Software Engineer : Skilled Delphi Developer experience with client-server, web services, SQL and Non-SQL database development. Re-engineering application from Delphi 7 to Delphi 10.2. Developed and maintain applications in Delphi 10.2, SQL Server and Btrieve to improve Life Insurance underwriters ability to review and approve policies.

ABLE VETS, LLC Chantilly, VA 2017-2018

Project Manager

Capably served as the project manager, providing essential support to Agile projects for organization. Guided Agile projects throughout all phases, ensuring quality control and guaranteeing that decisions were made in a timely manner. Relied upon by leadership to deliver accurate contractual and project management reports. Instituted process improvement plans. Established performance baselines, monitored execution of projects, and closed out projects.

Project Management: Led dynamic and energetic interdisciplinary team in all aspects of project life cycle including milestones, requirements and scope verification using SCRUM methodology, and project delivery.

Operations Management: Executed project plans on ongoing basis, initiated corrective actions, issue management, and escalations; and partnered with the development of plan project sprints.

JCS SOLUTIONS LLC / HP, INC Springfiled, VA 2014-2017

Technical SME/Developer Effectively managed Computerized Patient Record System (CPRS) on contractual basis for both organizations, writing installation documents for developer application, and user guide documentation for enhancements. Led design and peer reviews. Delivered needed updated documentation for SDD, Secondary Developer Review, and content for User Guide.

Efficiency & Quality Improvements: Increased patient safety by implementing task Remote Orders, enhancing application and giving clinicians ability to order lab and imaging orders for performance at remote site.

Systems Administration: Defined Product Backlog, Sprint Backlog, used SCRUM methodology and Agile to develop usable applications.

Software Engineer : Skilled Delphi Developer experience with client-server, web services, SQL and Non-SQL database development. Re-engineering application from Delphi 7 to XE8. Experience with Delphi 10.2 (Tokyo), Demonstrate to government Delphi 10.2 Tokyo to show advancements in the product to persuade them to start converting existing code source to new version and or start to write new application is Delphi 10.2

Implementation Manager Experience Managing the deployment of 33,000 PC, Laptops, Windows Tables, and peripherals in a Enterprise environment for DoD at the Pentagon

HP, INC. Herndon, VA 2013-2014

Technical SME/Developer

Contracted to provide leadership support with Health Management Platform and Virtual Patient Record for Veterans Health Administration. Document technical processes, published content to Software Development Kit website.

Systems Administration: Developed JavaScript and Web Service examples used to access HMP and VISTA databases, documented system architecture using Camtasia for training videos, installed and configured JAVA, Eclipe, Git, Maven, and Cache’.

HP, INC. Herndon, VA 2011-2013, 2011-2012

Delphi Developer (on two separate contracts)

Guided support efforts for several projects including Patient Record Flag, Mental Health Enhancements, and My Recovery Plan for Veterans Health Administration. Maintained Client-server applications coded in Delphi 7 and MUMPS and SQL databases, facilitated system analysis, and wrote recommendations using finding information. Wrote RSD and SDD after review participation, and implemented secondary code review and test system modifications in development environment.

21CENTURY TECHNOLOGY SERVICE, INC. Tysons Corner, VA 2011

Production Support Manager

Executed contract support services for several VISA Case Management Systems for Department of Labor and Office of Foreign Labor Certification. Achieved success in managing day-to-day operations, conducting design and peer reviews, investigating reports of software defects, and providing effective solutions and enhancements. Led training and coaching efforts of staff in key areas of problem diagnosis, triage, and resolution.

Efficiency & Quality Improvements: Delivered updated methods for Help Desk staff in ways to better respond to more than 4,000 monthly emails. Updated OLFC system using Delphi 7.

Operations Management: Reported important information to leadership through several monthly reports. Managed two direct reports, and sever indirect reports. Partnered with Operations Manger to monitor, assign, and prioritize tasks.

INSERO, INC. Alexandria, VA 2010-2011

Programmer/Analyst

Administered contract support services for various VISA Case Management Systems at the Department of Labor and Office of Foreign Labor Certifications. Maintained databases, supported large and complex production systems, wrote requirements for enhancements and defects, identified cause and effect of reported issues, and documented findings and solutions.

Systems Administration: Reviewed requests to modify data in iCERT database outside portal. Documented solutions for request implementations. Reviewed approve requirements, UAT testing and track status. Capably used Adobe ColdFusion, JavaScript, and complex SQL queries on Oracle databases.

Previous experience as an Operations Support Manager, Senior Computer Operator, Software Associate/Operator, Technical Consultant, Senior Programmer Analyst, Software Engineer, Mobile Oil Support Engineer.

TECHNICAL PROFICIENCIES

Programming Language:

Delphi2 – Delphi XE8, Delphi 10.2 Tokyo, Node.JS, SQL, HTML, HTML 5, Java, JavaScript, PHP, Eclipse

Operating Systems: Software:

Windows (all versions), Linux, UNIX, Red Hat, Ubuntu, Microsoft Office Suite 2016, Open Office, Microsoft Visio, Microsoft Project, Microsoft SharePoint

PointSec Encryption

Web Services:

SOAP/REST

Source Versioning:

GIT, IBM Rational ClearCase, PVCS, Microsoft Visual Source Safe, GitHub

Databases:

Cache’ MUMPS, Mongo DB, Oracle 9i, Interbase, Paradox, DB2, Pervasive, Microsoft SQL Server, DB2 UDB 8.2, SharePoint

Video Capture:

Camtasia Studio 8

Change Management:

IBM Rational Jazz

Project Management

Microsoft Project

EDUCATION AND CERTIFICATIONS

Certifications and Training

UNIX Systems and C Programming Certificate Small Business Management Course

Computer Operations Certificate, PMBOK 4th Edition

Higher Education Courses

VB6 I, HTML, Java Script, CGI/Perl, COBL I and II,

Computer IS Development and Project, Accounting

Computer and Electronics Engineering Technology (CEET) – ITT Technical Institute

Continuing Bachelors program in Software Engineering and Cyber Security - University of Maryland University College

Contact this candidate