Help Desk Technition

BRANDON RIGSBEY

Brighton, IL ***** 618-***-**** **************@*****.***

linkedin.com/in/brandon-rigsbey

CAREER OBJECTIVE

Pursuing a career as a Help Desk Technician for Technosmarts Inc. in Saint Louis, MO.

EDUCATION

Bachelor of Science in Computer Management & Information Systems Awarded: Dec 2019

Southern Illinois University Edwardsville (SIUE) Edwardsville, Illinois

Network Management

TCP/IP

Database Management

Packet Capture

IP Addressing (v4/v6)

Wireless/Network Security

Wireless Site Survey

Network Layers

Basic LAN/WAN Design

SSL/TLS/IPSec/SecSDLC

Java/Java Script

Disaster Recovery Planning

Network Diagramming

Security Pro Certified

PC Pro Certified

NIST SP-800 security framework

Network Pro Certified

Phishing/Social Engineering/DDOS Attacks

Pen Testing with Nmap

A+ Certified

Making CAT5 Cables/Cable Management

TECHNICAL SKILLS

MILITARY TRAINING

Aviation Structural Mechanic (Hydraulics and Structures) Awarded: September 2008

“O” level Strand and Basic Corrosion Control Pensacola, Florida

EA-6B Initial Structures and Hydraulic Systems Awarded: October 2008

Naval Air Technical Training Center Whidbey Island, Washington

MILITARY EXPERIENCE

Airframe Technician August 2008 – February 2012

VMAQ-3 Cherry Point Havelock, NC

Maintained, repaired, and rebuild aircraft structures, functional components, and parts such as wings and fuselage, rigging, hydraulic units, oxygen systems, fuel systems, electrical systems, gaskets, and seals.

Inspected completed work to certify that maintenance meets standards and that aircraft are ready for operation.

Maintained repair logs, documenting all preventive and corrective aircraft maintenance.

Read and interpreted maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.

Conducted routine and special inspections as required by regulations.

Examined and inspected aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.

Replaced or repaired worn, defective, or damaged components, using hand tools, gauges, and testing equipment.

Provided leadership, instruction, and supervision of 18 personnel – efforts resulted in a 35% increase in flight hours for mission readiness.

Awards

Certificate of Commendation Awarded Sep. 2009

Marine Corps Good Conduct Medal Awarded July 2010 Letter of Appreciation Awarded Dec. 2011

RELEVANT COURSEWORK

IT Hardware and Systems Software Structured Systems Analysis Programming Logic Java for Business Business Telecommunications Database Design Concepts of Computer Science Information Security Information Systems for Business IDE Programming for Business

BUSINESS SKILLS

Training

Business Writing

Project Management

HIPPA Privacy

Documentation

Financial Management

Time Management

ITIL

Mentorship

Leadership

Sarbanes-Oxley Compliance

Professional Association

The Association of Information Technology Professionals

Projects

SIUE Security Consulting Group

Implementing a User and Entity Behavior Analytics system to help identify and detect intrusions as part of our intrusion detection and prevention strategy to protect the factuality of SIUE with SIUE ITS Information Security Team. I took role as a Security Analyst.

Shreveport Hospital Data Base

Development of a data base in Microsoft Access for a client that combines data from spreadsheets, streamlines the tracking process of patients, employees, equipment and improves the quality of the information. I took role as a developer.

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