W. JEFFREY MEYER

adbha9@r.postjobfree.com 646-***-**** Howell, NJ 07731 linkedin.com/in/jeffmeyer1/

Results-Driven Business Systems and Data Analyst

Technically sophisticated IT professional with demonstrated track record piloting integrations across multiple data domains. Strategic Project Manager with proven track record driving full SDLC spectrum to successful completion within aggressive deadlines and budget parameters. Tenacious problem-solver motivated in seeking out new sources of information and novel approaches to create innovative solutions. Energetic self-starter adept at meeting evolving priorities, shifting needs and emergent issues in fast paced environments. True collaborator at ease in building productive working relationships across organizational levels.

AREAS OF EXPERTISE

Data Governance

Long-Term Planning

Stakeholder Engagement

System Infrastructure

Testing/Documentation

Team Building

Programming

Project Management

Relationship Development

JIRA/Confluence

Agile, SDLC & Waterfall Methods

Tailored Communication

PROFESSIONAL PROFILE

The Metropolitan Museum of Art New York, NY 1/2006 – 12/2019

LEAD ANALYST, MERCHANDISING SYSTEMS (9/2016 – 12/2019)

Leveraged technical expertise and hands-on approach as escalation point for e-commerce, order management, merchandising and warehouse distribution systems. Served as Technical Lead in enterprise-wide implementation of Microsoft D365 MPOS and other significant projects. Empowered two senior analysts in delivering world-class support to brick and mortar, digital, catalog and wholesale channels. Partnered with work units, vendors and in-house teams to move key initiatives forward and achieve organizational objectives. Utilized industry know-how and advanced writing skills to craft system operating procedures. Employed Agile methodology in IT sprints to define scope, charter roadmap and prioritize workstreams for concurrent projects. Supplied timely milestone updates and progress reports during daily Scrums. Operated JIRA to upload error reports and eliminate bugs and glitches and used Confluence as documentation repository.

Enterprise Impacts:

Directed 70 integrations to include four primary and multiple secondary systems.

Pivotal contributor in POS system deployment positioned as ERP solution offering enhanced functionality and projections of up to 20% increase in sales. Also directed $1.1M project budget.

Reduced response time by 25% with launch of procedural documentation and cross-training to remove organizational silos and promote cohesive work environment.

SENIOR ANALYST – MERCHANDISING SYSTEMS (1/2006 – 9/2016)

Recruited as CommericalWare CW Direct (OMS) and CWIntegrate (Middleware) SME and administrator to lead execution of new catalog order management system. Maximized SDLC and Waterfall techniques to ensure well-scoped outcomes. Instrumental in creating design requirements and user cases influential to system testing. Liaised between local area SMEs and programmers to determine data extraction criteria for new CRM, define requirements and transition tasks to appropriate work group. Managed integration development, delivery methods to external CRM, system testing, gap analysis and bug remediation to ensure successful UAT roll out. Designated “go-to” resource for user support and follow-up for testing and go-live release stages to capture areas of opportunity and best practices. Balanced competing priorities and tasks to compile weekly and ad-hoc reporting for senior-level review to enable transparent operations and efficient decision-making.

Enterprise Impacts:

Transitioned proprietary iSeries to hosting facility and executed O/S upgrade to meet three-month project deadline with zero downtime to organization.

Implemented new CRM on time enabling company to gain pivotal insights into effectiveness of catalog and web business channels and fine tune customer targets.

ADDITIONAL EXPERIENCE

United Retail Rochelle Park, NJ

SENIOR ANALYST

Presided over operation of CommercialWare CWDirect (OMS), CWIntegrate (Middleware) applications. Played essential role developing functional specifications for transition of large web affiliate to in-house business model. Partnered heavily with technicians to expedite change requests for important commercial channel. Oversaw day-to-day data warehouse operations, maintenance, and modifications to assist internal and external partners. Orchestrated annual website upgrades to Websphere.

Enterprise Impact:

Instrumental in data transformation to catalog fulfillment system on AS/400 platform resulting in 20% increase in sales.

Saks Fifth Avenue New York, NY

PROJECT LEADER

Directed and empowered lean team of three Folio Group business analysts. Steered interface development of warehouse management system. Documented technical specifications, processes and procedures of Unix-based solution. Supervised semi-annual upgrade of core catalog management system.

Enterprise Impact:

Galvanized team in conversion of AS/400 DB2 database following corporate acquisition.

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