Network engineer

S. MOHAMED IRFAAN

Network infrastructure engineer

Mobile: 994*******

Email id: **********@*****.***

CAREER OBJECTIVE:

To work my level best for the welfare of the company and also to earn more knowledge through experience.

PROFESSIONAL SUMMARY:

Service Management (Incident, Problem and Change):

Statistical analysis on day to day incident flow and providing timely reports and updates to the clients

Communication medium between the support team and the customer.

Acquired managing skills and techniques to organize the teams collect the relevant details to keep track of the same.

Maintaining Key measures, performance index and Service level agreements (SLA).

Major incidents, Change or problem record for mitigation with the customer

Network Installation & Expansion:

Store network diagrams with AP mapping with the help of MS Visio.

Configure core, WLC, switches, routers, firewall and cabinets. And provide the shopping list to get the equipment

Configuration done using remote console machine provided by the local IT person on the site.

Once done, all these devices will be connected together according to the network diagram and will make it available for trading.

We are responsible even for subnet and IP allocations for the devices

Hands-on experience on Cisco 3K, 5K and 9K switches, Basic ASA and Palo alto

PROFESSIONAL EXPERIENCE:

Worked with Tata consultancy private limited, Chennai as Network infrastructure engineer and Incident manager from June 2017 till now.

1.Client: IKEA furniture and retail

Role: System specialist

Project description:

IKEA is a European multinational group that designs and sells ready-to-assemble furniture, kitchen appliances and home accessories. They have 400+ stores all over the world including India.

2.Client: Sainsbury’s supermarket

Role: Process expert

Project description:

Sainsbury’s is the third largest chain of super market in UK. It has 1700+ stores, 400+ PFS and 30+ Warehouse. They have also expanded themselves to banking.

TECHNICAL SKILLS:

IPAM, ISE, Prime infrastructure, MS Visio

WinSCP

Python basics

Basics of Azure and AWS

ServiceNow and Remedy (Ticketing tool)

Learning & Development:

Completed 3 Months course with hands-on in Microsoft Azure at Besant technologies, Karapakkam

Completed 3 Months training course in CCNA at Besant technologies, Karapakkam

Attended various online classes and ILTs for Amazon web services

EDUCATIONAL QUALIFICATIONS:

B.E [Electronics and communication] with First Class, Sri sairam institute of technology (Chennai) 2017.

HSC from SJNS Matriculation Higher secondary school (Chennai) 2013

SSLC from SJNS Matriculation Higher secondary school (Chennai) 2011

STRENGTH:

Patient and punctual

Completing work on time

Polite and able to adapt to any situation

PERSONAL DETAILS:

Father’s Name : T. M. SITHIK

Mother’s Name : M. SAJY

D. O. B : 14-08-1996

Languages Known : Tamil, English, Hindi and Malayalam

DECLARATION:

I hereby declare that the above furnished details are true to my knowledge.

Place: Chennai

(S. MOHAMED IRFAAN)

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