Hospitality Management

CAREER OBJECTIVE/SUMMARY

Final Semester Senior earning a Bachelor’s degree in Hospitality Management. Current Disney Cast Member. Trained in Safety, Courtesy, Show and Efficiency. Fun and hard-working. Excellent teamwork. Highly motivated worker, with strong attention to detail. Passion for the hospitality industry and surpassing guest expectation.

EDUCATION

University of Central Florida

Rosen College of Hospitality Management

Bachelor’s Degree in Hospitality Management

GPA 3.3

Graduating April 30, 2020

PROFESSIONAL EXPERIENCE

Walt Disney World

Attraction Hostess/Operator at Toy Story Mania in Disney’s Hollywood Studios

Attraction Hostess/Operator at Slinky Dog Dash in Disney’s Hollywood Studios

Perform programs and critical procedures to ensure guest safety

Greet guests, schedule return times, as well as educate and accommodate to create guest happiness

Ability to work around heavy machinery, loud environments, and handle guest situations

Sus-Hi Eatstation

Server

Created great experience for millennials, tourists and regulars

Multi-tasked to serve in fast-paced work environments

Asked qualifying questions to recommend food pairings and specific menu items

Enhanced customer experience -engage with coworkers for excellent teamwork skills to successfully create a dish to serve

Super Dollar & Deals

Sales Associate

Checked in inventory and catalog shipments for quality and integrity

Attentive to customers, handle money and electronic systems

Updated shelving and create a clean environment and workspace

LEADERSHIP ACTIVITIES & CLUBS

Alpha Epsilon Phi Sorority

oLed 50+ as Socials Chair – creating weekly events for support, entertainment, and net-working

oConnect members to develop culture and community

oIntramural Sports Chair, Panhellenic Committee

oSocial Standards Board, Banner Chair, Programing Board

VOLUNTEERISM

Raised money for Sharsheret

Supported Elizabeth Glaser Pediatric Aids Foundation

Participated and raises money for Knight Thon for children’s Miracle Network

Coastal & Estuarine Ecology Lab in New Smyrna Beach

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