LaTorria C. Valley
Houston, TX 832-***-****
*.**********@*******.***.*** www.linkedin.com/in/LatorriaValley
Summary
Energetic and results-driven Sales and Marketing leader with an extensive record of experience in business development, account management, and customer retention across industries including Recruiting, Leasing, Customer Service and Retail. Excellent leadership, communication and interpersonal skills to build strategic partnerships with a focus on client growth and retention. A multifaceted and resourceful leader with experience managing successful cross-functional teams.
Core Competencies
Account Management Strategic Planning Business Development Communication Customer Retention Strategic Brand Development Record Management Sales
Technology Skills
Microsoft Word Microsoft Excel Microsoft PowerPoint Outlook Email Facebook Twitter Instagram
Professional Experience
TULSA WELDING SCHOOL AND TECHNOLOGY CENTER, Houston, TX
Senior Career Service Advisor, 02/2019-07/2019
Effectively manage existing, comprehensive career services programs and develop new innovative initiatives. Assigned to use Compliance Point system to ensure quality assurance of reporting to accrediting body (ACCSC) and government (TWC).
Developed a successful student organization in partnership with Airgas to assist women in welding field with navigating and advance in career.
Placed 88% of Welding and Pipe Fitting graduates in fields of study
Career Service Advisor, 10/2017-02/2019
Work with graduates as well as students one-on-one and in the classroom to aided in reaching employment goals, improving interview skills, networking and resume writing. Executed complete control over Welding and Pipefitting Program Advisory Committee meetings, Partnership Day, Career Fairs and Weld Observations on campus to get students and graduates employed.
Placed over 350 Tulsa Welding School Graduates with large oil/gas and manufacturing companies such as Trinity Industries, Baker Hughes, NOV, Ingalls Shipbuilders among others
Awarded Career Services Representative of the Year: FY 2018
GABLES RESIDENTIAL, Houston, TX
Leasing Professional, 08/2015-01/2017
Tour vacant apartments while thoroughly explain pricing and lease terms, process rental applications and negotiate lease renewals. Preserve favorable relations with existing tenants successfully market properties and screen prospective occupants. Generate leases, complete appropriate paperwork and input information in Insite System timely and accurately.
·Averaged 97% success rate with monthly Ellis Mystery shops on 2 properties (Garden Style and Hi Rise)
·Awarded Leasing Agent of the Month (Dec. 2016)
Professional Experience (Continued)
HOUSTON SPINE AND REHABILITAION CENTERS, Houston, TX
Referral and Scheduling Coordinator 08/2014-02/2015
Research and assemble information concerning patient's clinical background and referral needs and per guidelines, provide appropriate clinical information to specialist using IMS software.
HILTON GALLERIA HOTELS, Houston, TX
Guest Services Agent, 1/14 – 4/14
Carry Out pre-registration and registration duties for incoming guests and events, essentially check guests in and out, make room reservations and track and report room statuses and rates.
ATHLETE’S FOOT, Houston, TX
ASSISTANT MANAGER,6/09-2/11
Evaluated and compared daily, monthly, and yearly sales data to create goals and methods of achievement. Assessed sales trends and reconciled merchandise in stock to ensure availability of products and assist the hiring and recruiting process, facilitated new hire training.
Maximize store sales 12% by reviewing up-to-date floor moves, monitor merchandise displays, as well as created innovative sales promotions to ensure significant profitability
Implement register audited system to verify sales thus reducing profit loss by at least 5%
SOUTHEAST KELLER CORPORATION, Houston, TX
ADMINISTRATIVE ASSISTANT, 01/08 - 05/09
Support management and all visitors by providing polite and professional assistance via phone, mail, and e-mail, handling office tasks, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.
Education
TEXAS SOUTHERN UNIVERSITY, Houston, TX
Bachelor of Business Administration, Marketing, 07/2020
JACK YATES SENIOR HIGH SCHOOL, Houston, TX
High School Diploma, 05/2008
Affiliations
American Marketing Association State of Texas - Notary Public American Welding Society