Solaris/LINuX System Administrator
Resume:
Willie J. Thompson
Caseyville, IL 62232
Mobile: 618-***-****
Email: ***********@*****.***
Professional Profile
Solaris and Linux System Administrator with experience in performing system integration, Installation, patch management, troubleshooting, and system performance analysis. Project Change Request team lead with experience with Solaris and LINUX OS, Hardware, networking, data storage solutions, and system security.
Professional Experience: Emerson Electric
11/11/2011 to 01/23/2020 Solaris and Linux System Administrator
Daily Operation
On-time server builds on Solaris 10, Linux 6 and 7 physical and VMWare virtuals Hardware with on-time delivery of 98%.
Manage the assignment of VLANs, IPs, the fully qualified name for new server builds for entry info DNS Tool.
Teamed with Network, Firewall, and Application team to quickly resolve critical issues alleviating business impact to customers.
Responsible for creating UserIDs, SFTP, Application Accounts, setting up special access to data, and adding Storage to servers.
DR (disaster recovery) walk-thru simulations, failovers, and failback in case of a catastrophic incident in the production environment achieving 98% of test goals.
Worked Ticket system, analyzing and troubleshooting server hardware issues, Operating System software, reboot on servers and customer problem tickets to improve the quality and consistency of service.
Supported Capacity Planning Process - delivering on time and executed to 95% accuracy.
Trained new employees and further development of existing employees to maintain Organization Development Program Goals.
Performed server QA and any special configuration requested by customers achieving 100% of the SLA server release date.
Provided 100% on call for Solaris and LINUX systems handling Sev1 issues on hardware, OS and application software. Responsible for analyzing, determination and coordinating with the Call Center to notify correct teams and working with the teams to resolve issues.
Professional Experience: International Business Machine Corporation
04/01/2009 to 11/07/2011: Unix System Administrator - Manage Service Delivery
Work Primary on-call for Sun and LINUX systems handling Sev1 issues about hardware, OS and application software. Responsible for problem determination and coordinating with Call Center to notify correct teams to resolve issues.
Responsible for monitoring/working issues in 5 ticket queues and performing approved changes during the assigned work schedule.
Designed and implemented a Disaster Recovery Test and help write DR business recovery procedures for critical systems. Created flash archive scripts to gather system data for restore during a disaster.
Project Team Lead for boarding a new Sun server for customers with high availability applications and Veritas Cluster Server.
Perform Project Change Request (PCR) analysis providing SA resources, man-hours, and procedures to accurately assess to cost to perform PCR to Project Executive Office.
Worked as Team Lead tracking, coordinating server security patches and security vulnerability remediation across Windows, AIX, Solaris LINUX and HP servers.
Teamed with Network, Firewall, and Application team to quickly resolved critical application issues alleviating business impact to customers.
Managed and coordinate all patching and software installs on Sun internal infrastructure servers nationwide for e-Business & Web Hosting.
04/01/2001 to 04/01/2009 Unix System Administrator – e Business & Web Hosting
Provided technical system administration support for Solaris and LINUX software, hardware capacity planning, performance management, and security compliance for the global Web hosting environment.
Installed, configured and managed Veritas Cluster Server on SUN hardware.
Responsible for server QA, installing monitoring software, security harden and software customization before the server going into production.
Provided support for systems management monitoring tools on the operational status of computer systems, networks, and applications.
Team with other technical teams to provide best practices and processes in the web-hosting environment to quickly resolve system, network and application issues.
Worked problem ticket queues and performed approved changes on work scheduled days.
Team Lead for patch management and security vulnerabilities remediation for over 500 servers.
EDUCATION Columbia College, Bridgeton, MO US
Some College IT Coursework Completed
Relevant Technical Coursework and Certifications:
Professional Certifications and Technical
Linux System Administration ISun Solaris ADMIN I
Linux System Administration IISun Solaris ADMIN II
Linux System Administration IIISun Solaris Network Administration
Linux Trouble ShootingSun System Performance and Tuning
Veritas cluster ServerSun Cluster Server Administration
Veritas Volume ManagerSun Solaris Server Security
Tectia (ssh)Sun Certified System Administrator
Advance UnixSolaris Tuning and Troubleshooting
AIX Admin ITripwire
Hardware
VMWare, Dell 840, Dell M830, Dell M640, and Oracle T5-4, T4, M900
References will be provided upon request.
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