Escosia Garbosa Lyka

adbgwg@r.postjobfree.com

090********

Present Address:

Block 13 Kabisig Floodway, Cainta 1800, Rizal, Philippines Permanent Address:

Poblacion Ilawod, Sara 5014, Iloilo, Philippines

Basic Information

Age

25

Birth Date

Mar 18, 1994

Gender

Female

Civil Status

Single

Height (cm)

168.94

Weight (kg)

55

Nationality

Filipino

Religion

Iglesia Ni Cristo

Work Experience

I have been working for 2.57 years

Jul 2018 - Dec 2018

(6 Months, 9 Hours)

Customer Service Representative

Alorica

Lipa

* Engaging in active listening with callers, confirming and clarifying information and diffusing angry clients as needed.

* Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feels supported and valued.

* Making 8 hours of call per day.

* Making sales or recommendations for products or services that may better suit client needed.

Jan 2017 - Dec 2017

(11 Months, 4 Weeks)

Point of Sales Associate

Unahco

Iloilo

*Organizing some events of our company

*Facilitating all the request of the technicians

*Knowing about marketing strategies

*Focus on store promotions

Jan 2016 - Jun 2016

(5 Months, 4 Weeks)

Sales Clerk/Encoder

Tacloban Winner

Iloilo

*Prepares invoices for countering

*Monitors returned invoices for countering

*In-charge of daily cash count

*Receives payment of walk-in clients

*Encodes daily sales report

Jun 2015 - Dec 2015

(6 Months, 4 Weeks)

Sales Representative

San Miguel Incorporated

Iloilo

*Reporting sales trends to our employers

*Watching competitors and the products they are offering

*Recording orders and sending details to the sales office

*Keeping in contact with existing customers in person and by telephone

*Understanding customers’ needs

*Making appointments to meet new and existing customers

*Contributes to team effort by accomplishing related results as needed.

*Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

*Recommends changes in products, service, and policy by evaluating results and competitive developments.

*Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Educational Attainment

Jun 2011 - Mar 2015 Northern Iloilo Polytechnic State College Bachelor's / College Degree

Bachelor of Science im Agriculture

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