Engineer Network
Resume:
CURRICULAM VITAE
VENKKATESH.E
Email : **********@*****.***
Mobile : +91-638*******, +91-967*******.
CAREER OBJECTIVE
Looking for a Professional level network engineer position where my knowledge of the networking systems and ability to work in a team environment can help the organization strengthening its network systems.
CAREER SUMMARY
A dynamic network professional with extensive knowledge of networking possesses rich experience as network engineer.
Excellent in implementing innovative and tailored solutions to meet the changing business requirements.
Expert in providing the best solution and troubleshooting the network.
Excellent in configuring and implementing Remote Access Solution.
Advanced knowledge of creating and deploying internal and external wireless and VoIP network.
KEY COMPETENCIES
Strong leadership skills and good in handling complicate situations.
Good Interpersonal skills and relationship management.
A creative person looking for new way to solve problems.
Excellent skills in communication, public relations with a positive attitude.
Self-motivated, diligent, ambitious & excellent team player.
WORK EXPERIENCE
Working as Desktop Support Engineer in Cisco Systems from Nov 2017 – Till date.
Worked as System Administrator in Yes concept from Mar 2016 - Aug 2017.
Worked as System Support Engineer in Leo Pride Consulting from Nov 2014 – Feb 2016.
ROLES & RESPONSIBILITIES
Responsible for providing System and Network support.
Ask customers targeted questions to quickly understand the root of the problem.
Troubleshooting like System errors, Network connectivity issues and printer problems.
Responsible for the services including desktop applications, LAN/WAN/Wi-Fi connectivity
Providing first level contact and convey resolutions to customer issues
Conduct remote troubleshooting
Update troubleshooting details and escalating to next level if required.
Providing support to users via emails.
Resolving software related issues through Remote Support using tools like RDC, Ammyy Admin, BMC Remedy and Service Now.
Configuring &troubleshooting of MS-Outlook.
Installation and Software support in respect of Operating System WIN XP, Vista, WIN 7, WIN 10 and Antivirus.
Troubleshooting system hardware and software related issues using Remote Access Service
Configuring and Managing Windows Server services Active Directory, DNS, DHCP.
Providing technical support / troubleshooting for day-to- day operation to users on LAN and Standalones on Site and Prepare daily and weekly.
Having four plus experience in Windows System and Server Admin Networking.
Perform VOIP Sector Configuration and Service Administration.
Assisted with helpdesk customer tickets by troubleshooting problems.
Assisted in migration project from Avaya to Cisco.
Co-ordinate with vendors, technical teams for Phone related issues and dispatch hardware clients.
Configuration and troubleshooting UCCE Components.
Respond to IPT troubleshooting and diagnosis.
Implemented Cisco solutions such as Cisco CUCM, Unity Connect.
Advanced call manager to the standard version and updated system.
ACADEMIC QUALIFICATIONS
Degree
University
Year
CGPA
Percentage
Specialization
B. E
Sri Chadrasekharendra Saraswathi Viswamaha Vidyalaya, Kancheepuram.
2014
7.1
-
CSE
Diploma (CSE)
Sri Sairam Polytechnic College, Chennai.
2010
-
65.2
CSE
SSLC
Shri Anand Jain Vidhyalaya Matric Higher Secondary School,Chennai.
2006
-
50.2
-
CERTIFICATION PROGRAMS
Certified by Cisco Security Ninja - White Belt Foundational.
Certified by Cisco ACI for Engineers.
Certified by Cisco Security Ninja – White Belt Advanced.
PERSONAL PROFILE
Address : Plot no – 51, Ashtalakshmi Nagar, 5th street, Varadharajapuram, Mudichur, Chennai- 600 048.
Date of Birth : 27-10-1990.
Gender : Male
Religion : Hindu.
Nationality : Indian.
Marital Status : Single.
Languages known : English, Tamil.
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Date :
Place : Chennai (VENKKATESH.E)
Contact this candidate