Sales Customer Service
Resume:
MARLENE D. PECHARDO
*** *. ***** **. ******** I, LAS PINAS CITY
*************@*****.***
Mobile no. 091********
Objective
To obtain a position that would best fit my qualifications and develop further my talents and skills for continuous career improvement. To contribute to the success of the company, serve with all honesty, hardworking and share knowledge and skills, I already achieved and continuously learn and widen skills that will give greater quality of service to the clients, colleagues and company.
Employment History
TRAININGS ATTENDED
Dr. Soliman Fakeeh Hospital- JEDDAH, KSA
August 13, 2017 August 13, 2019
Housekeeper
Cleaning patients room
Ensure the rooms are in organised
Ensure all the tools used in cleaning are in safe before and after using
Assisting out-patient for discharge
FU-COM LLC (GEANT HYPERMARKET) DUBAI, UAE
March 01,2014 –July 02, 2016
Cashier In Charge
Greet the customers entering the shop.
Count all the money in the safe room
Preparing loan and distribute to the cashier.
Wraps cash and coins in preparation of requests for change.
Collects money and sales receipts from cashiers at the end of shifts.
Prepares the money for bank deposit.
Supervised all cashier in the absence of the supervisor.
Making Report at the beginning and at the end of the shifts.
Helping merchandiser in displaying items and getting stocks from the warehouse.
TCHIBO GENERAL TRADING – DUBAI, UAE
July 2, 2011 to July 01, 2013
Store Cashier cum Sales Assistant
Greet the customers entering the shop.
Count money in cash drawers at the beginning of shifts to ensure the amounts are correct and that there is adequate change.
Receive payment by cash, credit cards, vouchers or automatic debits.
Bagging the products that purchased.
Issue receipts, refunds, credits, or change due to the customer.
Handling product exchanges.
Calculate total payments received during a time period, and reconcile this with total sales.
Make a report and handover it to the store manager.
Trains new cashiers.
Assists customers in locating specific items.
Keeps register area neat and stocked with necessary supplies.
HOUSEKEEPER – MOLINO, PHILS.
2010 Dec – June 2011
DOMESTIC HELPER – SAUDI, KSA
2008 – 2010
MOTHER TO BE SHOP – SM MALL OF ASIA, PHILS.
July – December 2007
Sales Associate
Greeting the customer as soon as they enter the store.
Helping the customers in acquiring knowledge on particular product and helping them in purchasing the desired product.
Responsible for daily, weekly and monthly inventory report.
Ensure customers satisfaction and safety at store.
NBA STORE – SM MAKATI, PHILS.
August – December 2001
Sales Associate (Job description same as above)
CINDERELLA BOUTIQUE – AYALA TOWN CENTER, PHILS.
February – July 2001
Sales Associate (Job description same as above)
YACHT CLUB – SM SOUTHMALL, PHILS.
January – June 2001
Sales Associate (Job description same as above)
TOY KINGDOM – SM BACOOR, PHILS.
July – December 1998
Sales Associate (Job description same as above)
ON-THE-JOB TRAINING
Circle Island Resort Hotel and Restaurant
Cavite, Philippines
June 2011
BASIC KNOWLEDGE ON CUSTOMER SERVICE
Jebel Ali, Dubai, UAE
July 2011
BASIC KNOWLEDGE ON MERCHANDISING
Burjuman Centre, Umm Hurair Rd. Dubai, UAE
April 7, 2012
Skills
Basic Computer Knowledge.
Exercised on time management and working abilities.
Good English communication skills both written and spoken.
Familiarity with Sales/Promotional works
Good customer service skills.
Experience in working with people on different levels.
Fast learner and can work with minimum supervision.
Rapid adaptability to new problem-solving and decision-making
Educational Background
University of Perpetual Help Dalta System
Vocational in Food and Beverage Service (NCII Holder)
S.Y. 2011
Molino III, Bacoor City
Personal Background
Nationality:
Filipino
Passport Number: P0899510A
Place of Issue: DFA NCR SOUTH
Place of birth:
Las Piñas City
Issue Date: Nov. 14, 2017
Civil Status:
Married
Expiry Date: Nov 13, 2021
MARLENE D. PECHARDO
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