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Executive Customer Service

Location:
Rawdat Al Khail, Qatar
Posted:
January 26, 2020

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Resume:

CURRICULAM VITAE

*

A. MOHAMED HUSSAIN

Age – **, Indian, Male, Married

DOHA - QATAR

Whatsapp – 009**********

Mobile -009**-********

**************@*****.***

CAREER OBJECTIVE

A Self – Motivated Executive - Logistics & Supply Chain with knowledge and experience of managing projects, resources and staff in an effective and efficient manner, who enjoys hard work for the betterment of the organization & achieving the goal of the organization.

Committed to identifying and implementing continuous improvements in the supply chain. Now looking for a new and challenging Executive Position, one which will make best use of existing skills and experience and further my personal and professional development. CORE COMPETENCIES

Supply chain solutions, Cost reduction, International Trade, New Product Sourcing, Profiling & Developing, Drafting agreements in Arabic & English, and Translation between Arabic & English.

Highly effective in the negotiation with forwarders and Designs integrated transportation solutions KEY STRENGTHS

Highly focused under the territory & Having Mind – Set Up to use available sources WORK EXPERIENCE

Oct, 2011 – Till Now Executive – Logistics & Supply Chain in Qatar

Aug, 2008 – Aug, 2011 Executive – Logistics & Supply Chain In Abu Dhabi

May, 2005 – June, 2007 Executive – Documentation & Logistics In India

EDUCATION

Obtained Master’s Degree in Foreign Trade at Loyola College and attested by Government of India as well as Government of Dubai

Certified International supply chain professional from International Purchasing and Supply Chain Management Institute, USA and attested by Ministry of Education, Government of Dubai

Obtained Master’s degree in Modern Arabic at University of Madras

Obtained Bachelor’s degree in Business Administration at University of Madras

Obtained Bachelor’s degree in Arabic Language at University of Madras ACHIEVEMENTS @ STUDYING

Participated and won for University level seminars in various subjects & social activities

Played team leader role in university oral team

PERSONAL INFORMATION

Languages known: English, Arabic, Hindi, Tamil & Malayalam

Passport No: M6022796, Expiry Date: 19.05.2025

PROFESSIONAL EXPERIENCE

QATAR TRACTOR & EQUIPMENT CO. W.L.L. DOHA – QATAR Oct, 2011 – AT Present

(Agency in Qatar territory for Crane-TADANO, Japan, Concrete pump-SCHWING, Germany, Excavator - LIEBHERR, Germany, Drilling Machine–FURUKAWA, Japan, Generator–DENYO, Japan)

Entirely responsible for all import and export of machineries and spare parts Including Documentation, monitoring shipments & Customs clearance, offloading in depot and finalizing the landing cost.

Entirely responsible for the Marine Insurance & Motor insurance including claiming with the insurance company while required, and up to claim settled.

Entirely responsible for the purchase activities of spare parts and transportation CURRICULAM VITAE

2

Preparing for the sales agreements, personal guarantee letters in Arabic & English for the clients and the traffic documents for the registration and export permit.

Registration of the imported brand new vehicles and arranging the delivery to the clients

Estimating the landing cost for non-available items to make quotation and orders

Comparing the quotations, negotiating with forwarders, arranging shipments via all modes

Preparing Letter of credit for various payment terms and the Bank guarantee for advance

Follow up with suppliers and banks in terms of LC and CAD for the original shipping documents

Approaching with ministry for the approvals of EPC & metrology and registering vehicles

Finalizing the consignments with all landing costs in order to proceed the sales to the end-user.

Ensured timely receiving and distribution of goods to the customer

Taking care of equipment warehouse entirely including Insurance, documentation & stock update

Follow up for the due payments with the customers & Improved supply chain and minimized costs

Looking in to the key issues for the solution in various zones ACHIEVEMENTS @ QATAR TRACTOR

Had broken down the quotation range for all modes less than 88% from previous quotations

Obtained the credit faculty for 90 days from cash payment for spare parts purchase

Running the whole division very smoothly with minimum number of staff’s

Obtained full insurance for the damage occurred before my joining in this organization

Saved huge valve for the organization while claiming from the insurance company. TANGENT TECHNOLOGIES LLC, ABU DHABI, UAE Aug 2008 – Aug 2011

(A Project based Supplier and Distributor for Cooling Meter–KAMSTRUP, Denmark, and Safety Items- DELTA PLUS, France, Handy box- RACA, China)

EXECUTIVE – LOGISTICS & SUPPLY CHAIN

Entirely responsible for Safety items, Electrical items and administration activities.

Accountable for the shipment, customs Clearance and delivery process and inventory

Trading with bank for LC & TT to proceed the purchase and sales

Coordinating with suppliers for shipping docs and with clearance team for the clearance

Accountable on the subject of financial commitments & Documentations ACHIEVEMENTS @ TANGENT TECHNOLOGIES

Sourced the product & developed as a main product, now it is Average profit of that is 65%

Made standards for customer service and Proposals which was well – Succeeded

Had collected the huge amounts after lot of struggling from giants like ETA, TAMOUH A.V. THOMAS LEATHER & GOODS LTD, CHENNAI – INDIA June, 2005 – May, 2007

(A Firm Manufacturing bags, shoes and other leather goods and exports to USA, UK) EXECUTIVE – DOCUMENTATION AND LOGISTICS

ACHIEVEMENTS @ A.V.THOMAS

Got well-known for eighteen factories within 6 months as energetic player and multi task staff. Thank you for your valuable time assigning to go through my CV Yours faithfully

MOHAMED HUSSAIN



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