Revenue Management Professional

CURRICULUMVITAE

RavirajShettiRevenue

Manager

PERSONALDATA

Currentlocation AbuDhabi,UAE.

Nationality Indian

DateofBirth 13February1987

CivilStatus Married

Languagesspoken English,Hindi,French{Basic}

Height&Weight 5’7”/80kg

MobileNo +919*********/+971*********

Email ******************@*****.***

Skype ravirajshetti87

WORKEXPERIENCE{Over11+years}

DanatHotels&Resorts(UAE) March’2019–Present

AssistantRevenueManager

www.danathotels.com

ThegroupfeaturesadiverseanddistinctivecollectionofUAEresortsperfectlysuitedforupscalebusinessandholiday travel.

Reportingto:GeneralManager&CorporateManagerRevenue

● TomanagetheimplementationoftheRevenueandYieldStrategyfortheHotel(OnlineandOffline)

● Todevelopcustomerbookingtrends,controlofthemix,theflowofbusinessandcontrolofRoomsinventoryin ordertomaximizerevenueopportunitiesandmanageyielding.

● Dataandrevenueinformation-Targetsversusactual:Thoroughanalysisandcommentaryannotatedon managementreportsgeneratebythePMS&CRS

● RevenueForecastandActualPerformance:Identificationofpotentialproblemareasasaresultoftheanalysis ofdatareportedtotheGeneralManager

● Ratespoliciesandprocedures:TrackandreviewcompetitorspricingdailyandprovideGeneralManagerwith informationrelatingtomarkettrendsandsuggestions

● WorkingonMajorSocialBuyingChannels(GroupON(UAE&Europe),Cobone,Dealgobbler,A2Zarabia,Great deals,Sukhran,Couponer,HolidaymetomaximumlocalLeisurepenetrations

● Daily/SpotcheckthatthecorrectratesarebeingappliedinsystembyReservationsorFrontOfficestaff, conducttrainingaccordingly

● Channelmanagementstrategies:UsingRateGainasChannelManagerTool

● AllOnlineChannelsarereviewedandupdatedregularly(Content,Rates&Inventory)

● DelegatingReservationsandRevenuetaskstoSupervisor.

● PromptassistancetoanyFrontDesk,Housekeep&Financeconcerns.

● ToinspireandempowerReservationsstafftoprovideefficientandsuperiorservices.

● Participatinginallthesalesactivitiestomaximizesalesopportunities

● AuditingprofileproductivityforeachSalesManagerMonthlyBasis.

● Chairingtherevenuemeeting,discussindetailsegmentproductionssalesindividualproductionyearoveryear, findingwaystofillthelaps.

OBJECTIVE

SeekingapositionwithawellestablishedcompanywhereIcanmaximizemyprogramdevelopmentandtrainingskills. CURRICULUMVITAE

RavirajShettiRevenue

Manager

TheLalitGolf&ResortSpa-Goa August’2015–March’2019

RevenueManager

www.thelalit.com

TheLalitGolf&SpaResortGoaisanallsuite5Starresortnestledon85acresalongthepristineGoancoastlineThe resortoffers255suites,including10luxuriousvillas.Anine-holelinksgolfcourse,watersportsfacility,aholisticspa andsixuniquefinediningrestaurantsmakeTheLalitGolf&SpaResorttheperfectdestinationforrelaxationand rejuvenation

Reportingto:GeneralManager&CorporateGeneralManagerRevenue

● IncreaseproductivityandrevenuethroughallOTA’s,GDSandChannelDistribution

● Changingthebarratesbasedonthehotelpositiontoachievemaximumyieldoutoftheinventory, ConnectingFood&BeverageSalesandoptimizeonallpossiblewaystoincreasetherevenueoftheunit.

● ControlandupdateroomandrateavailabilityinformationrecordsinOperaandExtranet(ThirdParty Websites/OnlineReservationsSystems)

● Trackandestablishpickup(revenue)trends,occupancyhistoryandmarketsegmentdevelopmentto facilitateforecasting

● Monitorcompetitorpricing,understandthedynamicsoflocalmarketandthedemandgenerators,and recommendappropriateactionstoincreaserevenue

● Monitoranddeterminedemandperiods

● Preparefortnightlyandmonthlyforecast

● Manageinventory,ratesandroomavailabilityinaccordancewithdemand,supply,forecastandcompetition market

● Analysecompetitors’sellingtrendsandmaximizeyieldperavailableroom

● Preparereportsandupdateondailypicked-uprevenue,roomavailability,groupmaterialisation,tentative reservationsonbooks,etc

● YieldManagement–increaseAverageLengthofStay(ALOS)andAverageRoomRate(ARR)

● RelationshipbuildingwithkeyOTApartnersandMarketManagersonHotel’sbehalf

● StreamliningReservationandRevenueManagementprocessinthehotel

● Optimizecontent&imagesonbrandwebsiteandthirdpartybookingengines

● Recommendationsonnewtechnologytoenhancecustomersatisfaction,reducecostandimproverevenue

● RevenueAnalysis–CompetitiveSetReport,MarketSegmentReport,GeographicalReport,PaceAnalysis ReportandMarketPenetrationReport

SavoyGroupofHotels

FrontOfficeExecutive October2011–August

2015www.savoydubai.com

AFourStarDeluxeHotelApartmentlocatedinthecentreofDubai. Reportingto:FrontOfficeManager

● Createandproducereportsasrequired.

● Coordinateschedules,payrollandexpensestomeetorfallbelowbudget.

● Participatesinpropertyinitiatives.

● Ensurethatguestdataandmanagementreportingisprocessedefficientlyandaccuratelywhile maintainingpropersecuritystandards.

● Ensurethatallaccountingtransactionandcashhandlingproceduresareincompliance.

● ConductregularmonthlymeetingswithmembersoftheFrontOfficeandCommunicationTeamto addresscurrentinitiatives,projectsandlongtermgoals.

● Proactivelyidentifypotentialguestissues.

● Assisthousekeepinginday-to-dayactivities.

● Recruit,hire,trainandretainassociatesforallsuperviseddepartments.

● Monitorguestsatisfactionprocesses,andrespondtoguestconcerns,andinquiries.Schedulestobeon CURRICULUMVITAE

RavirajShettiRevenue

Manager

thefrontduringpeakoperationhours,checkingonstandardsofservices,andcleanlinessandassistinthe checkinofguestsandescortsVIPguesttotheroom

● Constantlyawareofnewmarkettrendsandactivitiesofcompetitors,ensuresthathisoperationisalways onestepaheadofthecompetition.

CityMaxHotels–LandmarkGroup

FrontOfficeReceptionist August2010–July2011’2011

www.citymaxhotels.com

691roomsoffercontemporarycomfortandputyouclosetothecity’smajorattractions.Thehotel’sdiningand entertainmentoptionsincludeHuddleSportsBar&Grill,Claypot,theIndianrestaurant,SizzlingWokforAsiancuisine, CityCafethealldaydiningrestaurant,the24hrcoffeeshop,theAquapoolbarand24hrRoomservice.

● KnowledgeofPre-openingphaseofoperations.

● ReportsdirectlytotheFrontOfficeManager

● CreateSop’stoensuresmoothoperationsasandwhenrequired

● Settinghighworkingstandards

● Leadfromfronttakedecisionsonadministrationalandoperationalresponsibilitiesrelatedtofrontoffice andonbehalfofhotelaswhenrequired

● Instrumentalinincreasingtherevenuebymaximisingthemarketpenetrationandbringingtheunittorankin between1-5inSocialMediasliketripAdvisor

● Complaint,Retention&YieldManagement.

● Responsiblefortheday-to-dayoperationsofFrontOffice ParkHyattGoaResort&Spa

GuestServiceOfficer May2008–Aug2010

************@*****.***

AnexoticfivestardeluxecoastalresortinGoaspreadover45acresoflandwithrusticGoancultureand ambience,withtheleadingspainIndia,andthelargestswimmingpoolinAsiaandover250well-appointed rooms.

● Ensuredhighstandardofguestserviceandsatisfaction.

● EffectivelyhandledArrivalsandDeparturemovement.

● Handledconciergeandtraveldesk.

● Handlingcashcounter.

● Handledthefrontandthebackofficeresponsibilities.

● Registeringtheguest

● Baggagehandling

● HandlingTelephones

● Roomupsellingonavailability

● Providinginformationonlocalattractionstotheguest

● Postingofmiscellaneousbillstoguestaccount

● Arrangingtransfersfortheguest.

● Handlingguestcomplaints

● Maintaininglogbooksandfollowups

EDUCATION

● Successfullycompleted3yrDIPLOMAINHOTELMANAGEMENTatAgnelInstituteOfFoodCrafts&Culinary Sciences,Verna-Goa-India.

● SuccessfullycompletedHSSCEinCOMMERCEstreamatGovt.HigherSecondarySchool,Canacona-Goa-India. CURRICULUMVITAE

RavirajShettiRevenue

Manager

● SuccessfullycompletedSSCEatSt.TheresaOfJesusHighSchool,Canacona-Goa-India.

● SuccessfullycompletedComputercoursefor6months“CARRIEREDGE”atNIITatCanacona-Goa-India. TRAINING

● 06MonthsIndustrialTraining

● SupervisorySkills

● OPERAPMStraining

● FirstAid

● RevenueTraining

SYSTEMS

MicrosoftOffice,MicrosoftOutlook,OperaPMS,IDS.

INTERESTS

Swimming,Music,WatchingMovies,Playing

PROJECTWORK

AdetailedProjectReportonHotelRAMADA’SOperations

PERSONALQUALITIES

Istrivetobepunctualalways

Ihavethebesthabitofcompletingtheundertakenwork

IrenderthebestserviceofwhichIamcapablebecauseIhavepledgedmyselftoSucceedinlife. REFERENCES

Name :Mr.PrabalShrivastava

Position :GeneralManager

Company :MarigoldbyGreenPark

TelephoneNo :+918*********

EmailAddress :******.**.**********@*****.***

Name :Mr.SudhirJena

Position :EXGeneralManager

Company :TheLalitGolf&SpaResortGoa

TelephoneNo :+918*********

EmailAddress :***********@*****.***

Name :Ms.HarshaAssotikar

Position :Lecturer-cum-Instructor

Company :AgnelInstituteOfFoodCrafts&CulinarySciences TelephoneNo :+919*********

EmailAddress :******@******.***

CURRICULUMVITAE

RavirajShettiRevenue

Manager

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