Customer Service Store Manager
Resume:
Candace Porter
Medicine Hat, AB
T*A 5V8
Objective
To provide a safe and high quality of service while working, as well as providing
quality service to customers. To utilize my skills and knowledge as well as expand it to better
serve the industry
Summary of Skills
Full time Availability (days, evenings and weekends)
•
10+ years of customer service skills
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Able to develop a positive rapport with others
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Honest, reliable, productive, bondable and punctual
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Able to work alone or within a team setting
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Quick learner
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Ability to complete task as needed in a timely and competent manner
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Education
Peterborough Colligette Peterborough, ON September 2009 – June
2010
Adam Scott Peterborough, ON September
2007 – June 2009
Certifications
ProServe Staff Training
March 2018
VLT Staff Training
March 2018
Security Staff Training
March 2018
Casino Staff Training Phase 1
March 2018
Casino Staff Training Phase 2
March 2018
Studex Ear Peircing
April 2017
Work Experience
Claires
Medicne Hat Mall
2017 2019
Key holder
• Process cash and card transactions
• Followed all policies and procedures pertaining to opening and closing the store
• Handled cash deposits
• provided a great customer experience
• Accurately answered customer questions regarding product knowledge and ear peircing
procedures
• Accurately kept records pertaining to daily and weekly sales, and accurate completion of
legal documents pertaining to Ear piercing
• Assist The store Manager and Assistant store manager in day to day operations of the
store
• Process shipment and put out merchandise according to merchandising standards and
ensure sales floor remained fully stocked for easier shopping experience
• Process and complete Markdowns and provide proper inventory control measures
Copper Coulee Casino
Medicine Hat Lodge
2018 2019
Customer service agent
Process cash and card transactions
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Accurately count tills at the end of the day
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keep accurate records of lottery tickets and scratch tickets
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Abide by all AGLC guidelines
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Foodland
2016 2017
Pasadena, NL
Operate a POS system
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Processed Cash and Card transactions
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Ensure a pleasant Customer experience in both the deli and the bakery
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Provide customers with an exceptional shopping experience
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No Frills
2014 2016
Fort Saskatchewan, AB
Assisted Customers at the Check out
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Provide an Exceptional Customer service experience
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process cash and card transactions
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Followed company policies and procedures in regards to cash handling
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Walmart
2013 2014
Fort Saskatchewan and Fort McMurray, AB
Operated a Cash registers
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Provided customers with an exceptional shopping experience
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Operated a variety of machinery
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Proficiently operated a Telxon
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*References Available Upon Request
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