Ecommerce Manager

Debbie Otsuji

Experienced Ecommerce Professional

******.******@*****.*** 714-***-****

linkedin.com/in/debbieotsuji

Education

CSULB Bachelor of Arts, Liberal Studies

Concentration in Language & Literacy

Key Skills & Strengths

Online Marketplaces

Account Management

Copywriting

Partner Relationships

Market Research/Analysis

Cross-Functional Teams

Project Management

Digital/PPC Campaigns

Promotional Strategy

Category Sales

SEO/Keyword Optimization

Online Merchandising

Microsoft Office

Adobe Creative Suite

Shopify/BigCommerce

Mailchimp

Work Experience

Strategic Account Manager

Best Choice Products, Tustin, CA Sep '18 - Present (1 Year, 4 Months)

As Amazon Account Manager, produced consistent YOY channel sales growth through leadership of Cross-Functional teams. With a communicative, hands on approach to project management, maintained Account Metrics & SLA, and redefined KPIs. Through Amazon expertise and market/competitor analysis; was a key advisor doe product development and launch, and GTM strategy. Directed all Compliance, QA, and CS issues and initiatives by conducting weekly cadences with our teams. Personally pioneered, launched, and maintained BCP’s Amazon storefront, exponentially increasing traffic, and thus, conversion/GMV. Drove Sales through promotional strategy, producing Impactful EBC, and meticulous management of Sponsored Ads Campaigns.

Ecommerce Brand Manager

Brouk & Co, Los Angeles, CA Feb '18 - Aug '18 (6 Month Contract)

Pioneered Branding Initiatives and Defined future Strategies for Email Marketing, Social Media, and Multi-Channel Ecommerce. Enhanced content for Conversion and Optimization and Strengthened web copy for SEO, branding, and best practices. Revamped lifestyle Imagery and made Key Merchandising decisions.

Digital Product Content Manager

Factory Buys Direct, Brea, CA Jan '17 - Dec '17 (11 Months)

Improved management of digital assets by creating a unique Product Catalog for ease of access and reference/transparency. Enhanced content and copy through merchandising expertise and strong copywriting skill. Optimized listings and content on all channels

Ecommerce Specialist

M-Factors Storage, Santa Ana, CA Feb '15 - Nov '16 (1 Year, 9 Months)

Oversaw all Ecommerce Operations from start to finish; including new listing creation/product launch, shipping/receiving, RMA processes, Customer Service, and account maintenance. Key Point of Contact for overseas Partner, managing relationship and coordinating POs. Supported Accounting with Invoicing and General Ledger.

Professional Development

Amazon Sponsored Ads Accreditation

Certification Received August 2019

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