HEATHER BLAKE
PO BOX ****, CRAB ORCHARD, WV ***** · 304-***-****
**************@*****.***
Seeking new challenges in a progressive organization that offers opportunities for advancement. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications.
Reliable personal care professional offering over 10 years of superior performance in Personal Care Assistant roles. Skilled in caring for convalescent patients and catering to developmental and physical disabilities.
Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little to no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
EXPERIENCE
JAN 2006 – PRESENT
PERSONAL CARE ASST, private pay & central wv aging service
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Cared for those that needed extra assistance in home medical care with duties including personal hygiene, medication administration, mobility assistance and overnight care.
Provided transportation to medical appointments and attended to personal shopping and errands.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
DEC 2 2019 – DEC 13 2019
PHLEBOTOMY TECHNICIAN CLINICAL STUDENT, WVU Summersville regional medical center
Unpaid 80 hours of clinical rotations to complete Phlebotomy certification.
I achieved over 120 successful sticks using venipuncture, ETS, syringe, butterfly and all available equipment, keeping patient comfort and safety my priority.
Received extensive experience in Emergency Room, Med/Surg, Intensive Care Unit, Extended Care Facility and Outpatient Lab.
When supplies were extremely low, adapted to the situation to continue to complete successful specimen collections.
JAN 2012 – JAN 2014
SITE SUPERVISOR, EASTERN NATIONAL
Duties include supervision and management of four separate bookstore locations simultaneously in national park visitor centers.
Duties included hiring staff, working counter, floor and opening and closing centers, inventory, stock management, ordering, meeting with prospective vendors, payroll, bookkeeping, greeting and guiding hundreds of visitors and various managerial duties.
JAN 2004 – JAN 2006
OFFICE ASSISTANT II, MOUNT OLIVE CORRECTIONAL COMPLEX
Duties included managing office for unit for inmate visitation, running background checks of prospective visitors, payroll, organizing and keeping visitation records and files in order, answering phones, reporting to superiors regularly and maintaining and updating digitized records of physical information of inmates for retrieval by authorized team members.
EDUCATION
DEC 2019
PHLEBOTOMY, ACADEMY OF CAREERS AND TECHNOLOGY
I carried an A average the entire course and scored a 446 out of 500 on the NHA Certified Phlebotomy Technologist test, the highest in the class. Before attending 80 hour clinicals at WVU SRMC, I successfully logged 25 venipunctures, blood cultures, 5 capillary punctures, 5 syringe draws, 5 butterfly draws, 5 glucose readings, 5 manual blood pressures, strep tests, flu tests, pregnancy tests which prepared my for every scenario I encountered during clinicals.
JUN 1991
DIPLOMA, independence high school
I graduated with a 3.4 GPA and a college prep diploma.
SKILLS
Tactful communication
Client rapport
Direct patient care
CPR/BLS/AED certified
Compassionate care
Patient management
Behavior management
Critical Thinking
Infection control and aseptic procedures
Meal planning and preparation
Patient privacy
Patient confidentiality
Venipuncture
Specimen labeling procedures
Medical records review
Recording data
Blood specimen storage
Infection control
Sample and specimen collection
Data entry
Detail-oriented
Quality control guidelines
Regulatory compliance
Household tasks
Patient assessments
CERTIFICATIONS
CPR/BLS/AED CERTIFIED
Expires 08/2022
NHA Certified Phlebotomy Technician
Certificate #C6B3M2W2
Expires 01/08/2022
REFERENCES
Joyce Rollins, Phlebotomy Instructor
Felicia Cook, Co-worker, Classmate
Heather Harmon, Acquaintance
Jane Calvert, Supervisor