Manansala, Sherwin Castillo
Address: Building #** Zone 39 Al Nasser, Doha Qatar
Mobile No: +974-****-****
Email: ******************@*****.***
Visa Type: Transferable
OBJECTIVES
To be able to work in an organization where I could gain knowledge from the work place as well as from goal -driven, motivated and success - oriented workers.
To fully utilize my skills in the company and improve my personality and character for professional growth.
WORK EXPERIENCE
Direct Sales Agent
Consumer
Vodafone Doha Qatar- Vistas Global
Present
Loans Processor I
Non-Motorcycle Loans (Non MCL) Unit
Loans Operations Department I (LODI)
Bank of Makati A Savings Bank (BMI) - Head Office
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
(02) 889 0000
2017- October 2019
Administrative Staff
Loans Operations Department I (LODI)
Bank of Makati A Savings Bank (BMI) - Head Office
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
(02) 889 0000
2015- 2017
Vault Personel
Releasing Management Unit (RMU)
Loans Operation Department (LOD I)
Bank of Makati A Savings Bank (BMI) - Head Office
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
(02) 889 0000
2014 - 2015
TRAINING
Compass Maritime
Student Trainee
Registration Intern
Registration Department
November 2013- February 2014
Philippine National Bank
Student Tranee/ Branch General Intern
July 2013– September 2013 (600 hours)
DUTIES and RESPONSIBILITIES
WORK EXPERIENCE
DIRECT SALES AGENT
Politely greeting customer.
Understanding customers, educate the product to customers.
Giving satisfaction to the customer’s needs and wants.
Promoting the product of the company
Dealing with the customers
Activation of post plan.
Make sales every day.
Reporting to the manager.
Participate in all departmental meetings and provide training.
Coordinate with customers and provide various company plans and services and detail quote for all required information.
Monitor all customer queries and ensure timely response to all issues.
Manage selling of various products in professional manner.
Assist to sell various products for organization and ensure optimal level of customer services through various sales calls on telephone.
Ensure optimal utilization of all sales tools and resources.
Maintain and update knowledge on all company products and services.
LOANS PROCESSOR I– Non MCL Unit
Handling Non-Motorcycle loans nationwide.
Checking emails of Account Officer and all Branch Managers for the list loans releases everyday
Verifying all documents of clients in head office if qualified to claim the loans before we credit to their respective accounts.
Encoding all information of Manulife Insurance of all clients in the system.
Filling and sorting of all documents of all clients.
Check all accounts if fully paid or not before filling in the warehouse.
Pull out all audit requirements needed by external, internal, punong banyan and BSP (Bangko Sentral ng Pilipinas) auditors.
Assisting Micro Finance Unit in process loans.
Helping Micro Finance Unit in filling all documents in the vault.
Assisting head office clients in their bank transactions.
Encoding all releases every day.
Answering telephone calls.
Answering all queries in mails.
Communicating to Micro Small Lending Department (MSLD).
ADMINISTRATIVE STAFF - Loans Operations Department
Checking emails if have a release to process 7days or 30days option (Motorcycle Loans) cash.
Verifying documents given by RQAD Department.
Process all the qualified and approved releases.
Release all 7days and 30 days options (Motorcycle Loans).
Submit all process documents to treasury department.
Generating all sales of Motor Trade and Bank of Makati Financing Corporation (BFC).
Send report of sales to Treasury Department.
Process Repo Documents of Antipolo Branch.
Notarized all repo documents.
Send all notarized documents to Antipolo Branch via LBC.
Monitoring all attendance of all LOD I employee.
Assisting newly hired staff in LOD I.
Assisting all applicants for internship/ On the job training.
Routing all documents for approval of all respective heads.
Submit all cash advance request and liquidation to Accounts Department.
Roving/ reliever to some area to assist in all transactions sometimes.
Processing all documents of resigned employee.
Taking memos and maintaining all files.
Sending and receiving all correspondence as well as clients.
VAULT PERSONEL - Loans Operations Department I
Received all documents of new clients.
Check and sealed all documents before filling.
Sorting and filling documents in order.
Process restructured (Motorcycle Loans) documents.
Process Repo (Motorcycle Loans).
Pull out closed accounts (Motorcycle Loans) documents of fully paid clients.
Pull out Repo accounts (Motorcycle Loans) documents of clients.
Securing all documents in the vault.
TRAINING - Compass Maritime
Registration of all clients in the system.
Checking all results if passed or failed.
Pull out all documents for verification of teller.
Encoding all invoices of Compass Maritime
TRAINING - Philippine National Bank (PNB)
•Encoding BIR transactions for payments and all BIR forms.
•Assisting clients in their transactions.
•Analyzing and Verifying checks if qualified and valid for encashment and if not stale checks.
•Sorting specimen signature cards in orders.
•Sorting BIR forms.
•Marketing Credit Cards/Master Cards and Loans- products of PNB.
EDUCATIONAL ATTAINMENT
Tertiary: Bachelor of Science in Business Administration
Major in Marketing
Eulogio" Amang "Rodriguez Institute of
Science and Technology
Nagtahan Sampaloc, Manila
2010– 2014
Secondary: Manuel L. Quezon High School Blumentrit Sta. Cruz Manila
2004 – 2008
Elementary: Antonio Luna Elementary Schools Lico St. Tondo, Manila
1999 – 2004
PERSONAL INFORMATION
Name : Sherwin Castillo Manansala
Nickname : Sherwin
Age : 27
Date of Birth : May 23, 1992
Place of Birth : Manila Philippines
Civil Status : Single
Citizenship : Filipino
Height : 5’4
Religion : Roman Catholic
Languages Known : English/Tagalog
SEMINARS ATTENDED
•Emergency First Aid and Basic Life Support - CPR Training
Bank of Makati
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
May 27, 2019
Time Management Seminar
Bank of Makati
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
October 25, 2018
• Positive Work Life Attitude Seminar (Batch 2)
Bank of Makati
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
August 11, 2017
•Basic Course on Anti-Money Laundering Act (AMLA)
Bank of Makati
#44Sen Gil Puyat Ave, Makati, 1234 Metro Manila
May 2014
CHARACTER REFERENCES
• Ms. Jocelyn Villarba
Assistant Accountant
MFH Company
C Ring Road Doha Qatar
• Mr. Claudio Salamagos
Senior Sales Consultant
Go Sport Villaggio Mall
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Sherwin Castillo Manansala Applicant