Suresh Abburi

adbfdb@r.postjobfree.com

Phone: (*71) 418- 1515

Summary:

A Certified Salesforce professional having 6 Months of experience in IT industry, seeking for a challenging opportunity in the Salesforce field where I can leverage my prior CRM experience for the growth of the company and to enhance my knowledge and career growth.

•Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads and Campaigns.

•Experience in creating, maintaining and enhancing visual flows, workflows, approval processes, formula fields, validation rules, field dependencies, automated alerts, and field updates according to application requirements.

•Worked on building Salesforce standard/custom report types, Reports and Dashboards across various objects for different business groups.

•Expertise in administration of profiles such as role, user, fields, layouts and picklist management.

•Knowledge of configuration and maintenance of security settings such as implementing organization wide defaults, role hierarchies, criteria/ owner-based sharing rules, profiles and permissions, setting login hour, and IP ranges in compliance with organizational needs.

•Performed data analysis for data migration, integration to Salesforce from other data bases and performed Data migration using Data Loader, Import/ Export Wizard.

•Strong experience in deploying Salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool.

•Hands on experience in data migration between cross technology platforms using App Exchange Data Loader.

•Experience with Visual Force, Apex controllers, Triggers, Batch jobs & standard SFDC components.

•Experience in providing production support, Root cause analysis and fix.

•Proficient in dealing with functionalities related to sales cloud & service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.

•Experience in Einstein Analytics, and Communities

• Knowledge on Apttus CPQ implementation experience.

•Leading a Salesforce Production support team.

•Focused, self-motivated, organized, quick learner and team oriented.

•Strong organizational and project management skills, able to plan, prioritize and meet deadlines.

•Authorized to work in United States for any employer.

Internship Experience:

Role: Jr. Salesforce Admin and Developer

Client: PCS INC, Ashburn Apr 2018 – Current

Description:

At PCS INC, the project objective is to develop a new Customer Relationship Management (CRM) platform migrating from the current legacy platform. Serving individual consumers, small/middle market businesses and large corporations with a full range of investing, asset management and other financial and risk-management, products and services.

Responsibilities:

Development of sales and marketing applications using Salesforce

Worked on various objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards in Salesforce

Design, development and deployment of Custom objects, Custom tabs, Entity-Relationship data model, Validation Rules, Workflow Rules, Process builder, Auto-Response Rules, Page layouts, Components, Visual Force Pages in accordance to the business expectation

Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder

Explored Aura framework, Lightning Components and SLDS (Salesforce Lightning Design System)

Using Data Loader for insertion, update, and bulk import/export of data using SOAP/REST APIs

Read, extract and load of data from comma separated value (CSV) files and excel sheets

Creation of Workflow Rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic

Quality management and building of test cases/scripts/plans throughout the Apex development process

Deployment of Apex Classes, Controller Classes, Extensions and Apex Triggers

Application maintenance through incident, problem and change management and remediation of any business reported issues.

•Education Details:

Master of Science in Information Systems (Conc: Cloud Computing)

Stratford University, Vienna, Virginia

Master of Science in Information Technology (Concentration: Cyber Security)

University of The Potomac, Vienna, Virginia.

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