Computer Operator Customer Service

UNYIME IMO ARCHIBONG

POSTAL/ CONTACT ADDRESS:

**B Brown road, Aguda, Surulere, Lagos.

Tel: +234**********, +234**********

E-mail:***************@*****.***,

OBJECTIVE:

To work in an establishment where my

Potentials would be harnessed and

Utilized, resulting from my acquisition of valuable Experience to Maximize Profit for any

Organization I may find Myself.

BIO-DATA:

Date of Birth:

Place of Birth:

Sex:

Marital Status:

Religion:

L.G.A:

State of Origin:

Nationality:

03rd November 1990

Lagos State

Male

Single

Christianity

Etinan L. G. A

Akwa Ibom State

Nigeria

PERSONAL SKILLS:

Computer Skills

Proficiency in general desktop publishing and other special packages. Experience Driver Good driving skill and experience in inter-state journey. Driven from Lagos to Akwa Ibom and Cross River State.

Communication Skills

Able to express my ideas clearly and confidently in speech and in writing

Teamwork

Work confidently within a group, adapting successfully to changing situations & environments I may find myself

Time Management

Manage time effectively, prioritizing tasks and working to deadlines. Personal

Impact/Confidence

Presents a strong professional and positive image to others which inspires confidence & commands respect. Maintaining my ambivert personality.

UNYIME IMO ARCHIBONG

POSTAL/ CONTACT ADDRESS:

24B Brown road, Aguda, Surulere, Lagos.

Tel: +234**********, +234**********

E-mail:***************@*****.***,

WORKING EXPERIENCE:

COMPANY NAME DESIGNATION DATE

Wakanow.com Ltd

Reservation and Cross selling other products:

IT program. Booking of flight itinerary, calling client to follow up and convert their payment. Cross selling of travel complementary products and services such as hotel, airport transfers & protocol, Visa

application, Travel insurance, Prepaid cards etc.

The Cross Selling Team was formed through me.

Jun 2019 till date

Sunflag Nigeria Ltd

(Textile Company)

Computer Operator / Sales & Customer Services:

Attracting potential customers by answering product / service and quality questions.

Opening and maintaining customer’s records by

updating account information with payment for

transaction with the company. Following up on

customers’ order from start to finish.

Resolves product or service problems by clarifying customers’ complaint, selecting and proffering the best solution to solve the problem, expediting corrections and following up to ensure resolution.

Attending to all mail inquiries from clients, general office supplies and ensuring customers satisfaction. 2013- 2019

Denis International

Foundation (NGO)

Project Officer:

Supervising and providing essential support to project team. Setting up school based clubs for extracurricular activities for high school students; helping them make career choices, overcome peer pressures, fight stage fright, and ‘life after school’ challenge.

2010-2013

Highly Ordained

Catering Service

(Cookery services)

Assistant Sales Manager

This is a food vendor that worked on contract with Fidelity Bank, to serve food to her different branches daily. After working with the team for about 3

months, I was given a branch to oversee.

2009-2011

UNYIME IMO ARCHIBONG

POSTAL/ CONTACT ADDRESS:

24B Brown road, Aguda, Surulere, Lagos.

Tel: +234**********, +234**********

E-mail: ***************@*****.***

EDUCATION AND QUALIFICATIONS:

Yaba College of Technology, Yaba, Lagos 2013-2017 ND Mass Comm. G-tech Global Computer Institute, Ojuelegba, Surulere, Lagos

2010-2010

Diploma in Desk-top

Publishing

Community Comprehensive Secondary School, IkotEba, Etinan L. G. A., Akwa Ibom State

2007-2008

High School

Certificate

Etinan Institute, Etinan, Akwa Ibom State 2001-2006 Junior WAEC Salvation Army School, Etinan, Etinan L.G. A., Akwa Ibom State

1995-2001

First School Leaving

Certificate

SPECIAL TRAINING:

INSTITUTION DATE CERTIFICATION

Sabre Training Network, Adeniyi Jones Ave.

Ikeja, Lagos

Jun. 2019 Booking and Reservation

Amadeus Training Department, Dolphin

Extention, Ikoyi, Lagos

May 2019 Amadeus PNR & Fare

Landover Aviation Business School, Ikeja, Lagos Apr. 2019 Basic Airfares & Ticketing HOBBIES:

Studying, Driving & Surfing the net.

REFEREE:

Referee on request.

Contact this candidate