Marilyn Franks

678-***-****

adbfcv@r.postjobfree.com

OVERVIEW

Highly-motivated Customer Service professional with a verifiable record of accomplishment spanning 15 years. Highly creative, recognized as a result oriented and solution focused individual QUALIFICATIONS SUMMARY

● Collections ● Organizational Skills

● Conflict Resolution ● Solution oriented

● Excellent Communication Skills ● Time Management Skills

● Efficient communicator (oral and written) ● Problem Solving Skills.

● Excellent Multitasker ● Self Motivated

COMPUTER SKILLS

● Windows Operating Systems and Outlook ● WordPerfect, Microsoft Word

● Webcam, Chat and Email ● Multiple browsers/Multiple tabs

● Window navigation ● Instant messenger

PROFESSIONAL EXPERIENCE Agape Designers:

January 2016 - Current

Stylist Manager

● Process the monthly book close.

● Process credit card transactions.

● Generate financial reports.

● Product Management, Organization, Receive and delivering mail

● Answering the phone & Direct calls to appropriate place.

● Retailing products

Agape Medical Supply

March 2007 - January 2016

Office Manager:

● Field telephone calls.

● Receiving and directing visitors.

● Opens customer accounts by recording account information.

● Maintains customer records by updating account information.

● Resolves problems by clarifying issues; researching and exploring answers and alternative Casual Corner

May 2000 - Jan 2006

Sales Associate / Stocker

● Displays

● Stock

● Folding & separating clothing

● Cashier & register management

● Answer phones and direct calls

● Assist customers

B. Moss

April 2006 - December 2008

Sales Associate / Stocker

● Setup displays

● Placement and arrangement of stock

● Dress mannequins

● Store stock management

● Cashier

● Answer phones direct calls

EDUCATION Georgia State University

● Major: Business Management

● Minor: Finance