Medical Assistant Customer Service
Resume:
EXPERIENCE
SEA MAR COMMUNITY HEALTH CENTERS
CARE COORDINATOR
SEPTEMBER 2017- NOVEMBER 2018
Developed and documented care plans for patients, provided patient self-management support, implementation of clinical practice guidelines and work process/patient flow improvements. Assisted the patient in coordination of any additional tests, images and consults with specialists and provided specific education regarding medication, diet, exercise, and chronic diseases.
SEA MAR COMMUNITY HEALTH CENTERS
MEDICAL ASSISTANT
OCTOBER 2016 – SEPTEMBER 2017
Verify patient information by interviewing patient, recording medical history, confirming purpose of visit. Interpreted for providers, staff, and patients. Answered the phone lines, updated medical records, scheduled appointments for patients. Processed referrals placed by providers.
EDUCATION
CHARTER COLLEGE, 2014-2015
Medical Assistant Certification
SKYVIEW HIGH SCHOOL, 2014
SKILLS
• Medical Terminology
• Bilingual (Spanish)
• Customer Service
• Medical System Experience
• Microsoft, Excel Experience
• Scheduling / Front Desk
JOCELYN BENITEZ
CARE COORDINATOR / MEDICAL
OBJECTIVE
Medical Assistant/ Care
Coordinator looking for a position
where I can apply my years of
experience.
2600 North 6th
Street,
Eureka, CA 95501
E *******.*******@*****.***
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