Monique Zhao
757-***-**** *******@*****.**.*** www.linkedin.com/in/monique-mengjun-zhao-8b391548/
SUMMARY
Pursuing Accounting career. Experienced in providing detail-oriented analysis for international HR and payroll services. Reputation for applying strong interpersonal written and verbal communication to provide high quality services. Known for meeting complex internal and external requirements.
EDUCATION
William and Mary, Raymond A. Mason School of Business Expected January, 2020
Master of Accounting
Candidate for the Uniform CPA Exam:
Passed AUD, REG, and BEC sections
GPA: 3.85/4.00
Fudan University, School of International Relationship and Public Administration July, 2011
Bachelor of Law, Public Administration
GPA: 3.32/4.00
EXPERIENCE
General Electric, Shanghai, China
Payroll & Benefits Specialist – Australia and New Zealand region 2015 - 2018
Led the expatriate payroll migration, payroll vendor transition, tax service enhancement, mergers and acquisition projects to reduce potential risks and penalties. Traveled to Australia for two months to complete payroll migration. Met with internal clients and stakeholders to improve financial reporting accuracy. Avoided AU$100,000 penalty on GE Australia Y2016 Australian Taxation Office pension audit result
Analyzed and organized the annual payroll accounting internal audit. Standardized payroll accounting process for Malaysia and Singapore legal entities and strengthened the control in upstream process. Provided input to update compensation and benefits policy to minimize tax exposure for interest-free loan from employer
Drove enterprise standards in payroll, pension, and tax operations for over 30 accounts on weekly basis for industrial focus groups in Australia, New Zealand, and Papua New Guinea. Maintained overall payroll accuracy per cycle at 99.7%
IKEA, Shanghai, China
HR Operations Specialist 2012 - 2015
Developed and standardized HR administration working process among 23 stores
Designed and administered quarterly and annual reporting on staff cost, people movement and staff planning
Executed compensation and benefits plans for all 220 employees in IKEA Retail China Headquarters
Leveraged external tax expertise to provide employee individual tax planning for expatriates; organized annual employee individual income tax return for local employees and expatriates
TESCO Property, Shanghai, China 2011 - 2012
HR Generalist
Optimized the processes of employee compensation and benefits delivery, file management, time and attendance recording and performance evaluation
Organized new employee orientation and delivered HR operations training to 100 Shanghai office employees
Managed company’s labor union fund
ADDITIONAL INFORMATION
Leadership/Volunteer
Volunteer at the Committee Affairs Team of Foreign Affairs Office of Shanghai Municipality - served as a team leader of student volunteers; created and executed a preparation list for the 21th Mayor’s Consultation Conference with International Entrepreneurs
Volunteer at the Oceania Team, Nationality Culture Research Project, Shanghai Expo Committee - wrote chapters of Samoa, Papua New Guinea, Polynesia in Series Book on Nationality Culture Research
Technical Skills: Proficient in Microsoft Office, Tableau; familiar with IDEA, SQL Query, SAP and Oracle ERP systems, KRONOS timekeeping system
Languages: Fluent in English and Mandarin