Manpower Planning Manager

KAREN MOUSSAWBA

doha, qatar 009**-********

***************@*******.***

Summary

Accomplished HR Consultant with over 11 years of experience in recruitment and retention, employee relations and benefits administration, within corporate and agency environments, effectively identifying recruiting needs and staffing.

Results oriented with an in-depth knowledge of policies and procedures, executing best practices to align the objectives of the organization, while maximizing employee potential by fostering a work environment that promotes employee morale by developing interpersonal relationships within all levels of the organization.

A proven ability to achieve deadlines, able to generate optimal results with a positive work ethic, energy and desire to continually build on success.

Core Competencies

Effective interpersonal and communications skills

Possesses excellent organizational and multitasking skills

Exceptionally focused on balancing demands and resources

Ability to handle numerous tasks simultaneously under tight deadlines

Ability to evaluate, analyze and resolve complex problems

Effective leadership and motivator

Capable of working autonomously and as part of a team

Achievements

Successfully filled 100% of the vacancies within all organizations

Professional Experience

*April 2018 back to Qatar permanently / under husband sponsorship

Facilities Management & Maintenance(FMM),Qatar

Manpower Planning & Recruitment Manager December 2018 till Present

Acting as HR Director

Duties:

Attend HR related meetings with clients.

Supervise Employee relations ( Accommodation,resignation, termination,warning…)

Managing, developing and updating recruitment plans, testing and interviewing programmes for each project, current and new.

Maintain management guidelines by preparing, updating and recommending recruitment strategies and associated company policies and procedures.

Ensure Management Information is available and analysed, highlighting improvement opportunities and drawing out SMART actions

Interpret volume data and create accurate resource forecasts and plans that consistently achieve KPIs/SLAs

Counsel managers on candidate selection, analyzing exit interviews and recommending changes.

Liaises with operations as required to identify recruitment needs and facilitates the process of recruitment by gathering their requirements and sourcing potential candidates.

Prepares and manages the recruitment budget

Ensure recruitment trips are planned as required to source high-caliber candidates whilst promoting a positive image of FMM.

Assesses new recruitment agencies through trial work, discussion with current clients, and meetings regarding services provided and on-site visits where necessary.

Controls and leads the establishment and usage of the recruitment database as well as improve recruitment resources.

Takes personal ownership of recruitment of senior members of the team, certainly including vacancies for grade 7 and above

Manage and supervise the smooth onboarding of all new joiners, advise and readdress any action to be taken for improvement.

Ensure SOPs related to their area of work are in existence and kept up to date, following due process in any updates needed.

Review recent law changes and monitors labor law updates for changes that affect HR Department and FMM as organization.

Ensures legal compliance by monitoring and implementing applicable human resources requirements.

Manage and guide PRO team to ensure a speedy and efficient administration of their tasks according to local legislation and FMM policies and procedures.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks.

Perform Other related tasks as directed by the HR Director.

Management and functional leadership of a team of PRO’s and Recruiters.

Contribute to team effort by accomplishing related results as needed.

Ensures legal compliance by monitoring and implementing applicable human resources requirements.

Coaches and mentors hiring managers on the processes and best practices around recruitment and onboarding of employeess for FMM

Salameh Holding, Lebanon March 2017 to January 2018

Human Resources and Admin Manager

Duties:

Recruiting, selecting, orienting, and training employees to support administrative staff

Successfully communicate job expectations to ensure optimum staff results through planning, monitoring and appraising employees

Training managers to coach and discipline employees

Schedule management conferences with employees to resolve any employee grievances

Organize and coordinate special projects meeting schedules and monitoring results

Create and implement new applications to improve program and service quality to update procedures

Assist in budget preparation; scheduling expenditure; monitoring costs; analyzing variances

Documenting and communicating continuity among corporate, division and local team work

Contributes to team effort by accomplishing related results as needed

Silkor Holding, Laser Medical Center, Lebanon July 2016 to February 2017

Recruitment Manager (Healthcare)

Duties:

Successfully managed and led the recruitment process and the overall utilization of HR Recruiters

Developed and implemented the recruitment process through innovative solutions

Met with clients regularly to identify their needs

Managed social media recruitment and communication of HR

The Blue Group (Retail Group), Qatar January 2016 to July 2016

Group Recruitment Manager

Duties:

Designed, developed and maintained the recruitment process in the organization

Successfully implemented best practices for the recruitment and staffing in the organization

Built a quality relationship with internal customers and external recruitment agencies

Monitored and constantly reduced the costs of the recruitment process

Implemented the social media communication strategy for different job profiles and functions in the organization

Conducted job interviews for the managerial job positions

Monitored the labor legislation and implemented any changes to keep the process compliant

Managed and developed the team of HR Recruiters

Designed training recruitment for HR Recruiters and line manager

AlFardan Group, Qatar January 2013 to January 2016

Group Recruitment Manager

Duties:

Provided current recruitment knowledge and trends within the market ensuring effective processes

Liaised closely with the Head of Corporate HR to deliver recruitment needs suggesting Medias for approaching the right caliber candidates

Advertised employee job openings internally and/or externally and followed up/coordinated with recruitment channels when necessary

Coordinated with departments for interviews and candidates assessments

Submitted weekly report/update on recruitment progress

Supervised four Recruitment Specialists

Elaborated job descriptions, person specifications and follow ups as well as competencies for each position

Conducted reference checks for selected candidates

Responsible for job fairs and wrote directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits

Consulted legal counsel to ensure that policies complied with federal and state law

Coordinated management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment

F.A. Kettaneh, Lebanon August 2012 to January 2013

Senior Recruitment & Selection Specialist

Duties:

Maintained an updated list of participant placements and potential job opportunities

Liaised closely with the HRM to deliver recruitment needs

Advertised employee job openings internally and/or externally and supervised 2 Recruitment Specialists

Executed pre-screening face to face interviews for junior, mid and upper level posts & provided feedback to HRM

Coordinated with universities, events in relation to targeted hires

Updated and delivered monthly metrics for assigned hires

Searched for candidates in both traditional & innovative ways (Job ad posting, websites, universities career offices, Online recruitment websites)

Ran and evaluated selection processes including interviews, tests and job analysis

Schedules meetings and interviews for HRM and conducted reference checks for selected candidates

ICTN, International Consulting & Training Network, Lebanon October 2011 to August 2012

Recruitment Manager – MEA & GCC Region

Duties:

Provided current recruitment knowledge and trends within the market made suggestions for Medias to approach the right caliber candidates

Advertised employee job openings, searching in both traditional and innovative ways (job ad posting, websites, university career offices, online recruitment websites)

Executed pre-screening face to face interviews for upper level posts & provides feedback to CEO

Supervised four recruitment consultants

Trained staff and managers in interviewing techniques and on the role of the assessor at a selection Centre

Ran and evaluated selection processes including interviews, tests & job analysis and conducted reference checks for selected candidates

Responsible for job fairs

B.S.O. Recruitment Agency, Lebanon November 2008 to September 2011

Senior Recruitment Specialist – GCC & Levant

Duties:

Maintained an updated list of participant placements and potential job opportunities

Provided current recruitment knowledge and trends within the market and made suggestions for Medias to approach the right caliber candidates

Advertised employee job openings

Executed pre-screening face to face interviews for junior, mid and upper level posts

Coordinated with universities, events in relation to targeted hires

Proactive coordination with departments for interviews and candidates assessments and submitted weekly report/update on recruitment progress

Searched for candidates in both traditional & innovative ways ( job ad posting, websites, universities career offices, online recruitment websites)

Ran & evaluated selection processes including interviews, tests and job analysis

Scheduled meetings and interviews for Clients and conducted reference checks for selected candidates

Responsible for job fairs

Updated all the vacancies on the website on weekly basis

Education

2008: Bachelor of Science in Business Administration – Marketing – Holy Spirit University - Lebanon

2002: Lebanese Baccalaureate (Humanities) – College Central - Lebanon

2001: Lycee Franco Libanais – Nahr Ibrahim - Lebanon

Training

2013: IELTS Academic – British Council Qatar

Other Skills

Languages: Proficient in English, French and Arabic

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