Customer Service Data Entry
Resume:
Piyush Sharma
Bachelor of Computer Application
******.***@*****.***
OBJECTIVE I am looking for a challenging opportunity where I can contribute to the growth of the company and pursue my own professional growth. SKILLS Good knowledge of basic Windows system management like software installation, Troubleshooting, Printers etc.
Experienced in Microsoft Office, HTML, CSS, Vb.net Extensive exposure in Data entry, Customer Service and Backend office Good communication skills and work ethics.
EXPERIENCE (Company) Powerweave Software Services– Is a one-stop-shop for website services such as design, development, Internet Marketing and Social Media Marketing.
(Role) Back Office Executive, Mumbai – (Feb 2019-present) We receive bulk orders for custom pens in our in-house software. My job involves data entry and processing these orders.
(Company) India Assistance – Is a preferred service provider specializing in offering customized Assistance solutions in Automotive, Insurance, Finance and allied sectors.
(Role) Customer Service Associate, Mumbai – (Sep 2017-Nov 2017) In case of problems like an accident or breakdown of vehicle, the customer would call us. We would record the provided information and arrange road-side assistance with our vendors.
(Company) Intelenet Global Service (IGSL) - Is a leading global Business Process Solutions company with presence in Banking, Healthcare, Travel & Hospitality, Telecom and Retail sectors.
(Role) Customer Service Associate, Mumbai – (Mar 2016-Sept 2016) Worked at IGSL to service Vodafone postpaid customers. The customers would call us regarding service plans, billing etc.
(Company) System Support Services – Is a database management company. They deal primarily with on-line and off-line data entry and data conversion.
(Role) Data Entry Operator, Mumbai – (Apr 2014-Jun 2014)
Operator and Cash Register at Chakala Phone Booth.
Operator at Sahar Arfa Cyber Café.
Customer Service Agent at SKS Pvt Ltd. My primary job duty was sale of Vodafone postpaid SIM by making outbound calls.
ACADEMIC
PROJECT Hostel Management System – Customizing a hostel booking software to
(a) Make it user friendly.
(b) Automate and manage the over-all booking process. The end result was maximizing the stability, cost-effectiveness and usability. Front end - Vb.net (Microsoft Visual studio 2010). Back end - Microsoft Access 2003
EDUCATION Bachelor of Computer Application
Yashwantrao Chavan Maharashtra Open University, 2015 Higher Secondary Education
Delhi state board NIOS, 2010
Secondary Education
Delhi state board NIOS, 2007
(Course) Hardware & Typing diploma
Softech Computer Centre, 2008
(Course) MS-Office Application (Word/Excel/PowerPoint/Internet) Arya Computer Institute, 2006
HOBBIES Football, Computers
Contact this candidate