ERP implementation Specialist
Resume:
Summary.
** ***** ** ********** *** technical knowledge in ERP Software Implementation with Finance, Inventory, Order Management, Fixed Assets, Warehouse Management System (WMS) and Manufacturing modules in Middle East and North America (Canada and US)
Implementing Finance, Inventory, Order Management, Production, Fixed Assets, Payroll and HR, Warehouse Management System, Facility Management, CRM modules across 200 + small and medium scale business clients in North America (Canada and US)
Implemented Human Capital Management (HCM) modules in small and medium scale companies in Middle East.
Meeting the clients and collecting the business requirements.
Preparation of the Business Requirement Document (BRD) / Scope of Work (SOW) documents.
Analyze the requirement and design system work flow architecture and screen specifications.
Coordinating with the Programmers and Implementers for the design and development of software.
Performing the system testing to make sure that system meets the client’s requirements based on the initial BRD/SOW
Assisting the pre-sales team for the presentation/demo of the system to the new clients
Managing the Implementation and Support team to provide highest level of customer service.
Have a good working knowledge of IT infrastructure and networks.
Acted as the Project Coordinator for the project “Chancellor” (14 modules) implementation over 140 colleges Under Punjab Technical University, India
In the year 2013, awarded as the best “ERP Implementation Consultant” globally in the Focus Softnet Group.
Education.
Master’s Degree in Computer Science (MCA).
R.V.S College of Engineering and Technology, India March 2001 – April 2004 Bachelor’s Degree in Science – Mathematics (B.sc Maths). Mahatma Gandhi University, Kerala, India March 1998 – April 2001. Expertise and Skill Sets.
ERP System Requirement Collection Requirement Analysis Techno-Functional Consultation Business Requirement Document (BRD)/Scope of Work (SOW) document Preparation Business Intelligence (BI) ERP Implementation and Support Gap Analysis ERP Workflow Definition MIS Reports Definition and Functional Testing so on
MS Office, MS SQL Server, MS Visio
BIGIL .P. CHACKO
www.linkedin.com/in/bigilpchacko
4100 Ponytrail Dr
Mississauga, ON, Canada - L4W 2Y1
Mob : 647-***-****
Email : *******@*****.***
BIGIL.P.CHACKO Page 2 of 4
Professional Summary.
Technical Manager – ERP Implementation and Support September 2015 – October 2019 Focus Softnet Inc, Mississauga – L4W 2Y1, Canada. Website: www.focussoftnet.com Duties: Software Requirement Collection, Requirement Analysis, Business Process Mapping to System, Scope of Work (SOW) Definition and Development document Preparation, ERP Application Framework Configuration, Workflow Definition, Print Formats and Report Design. Co-Ordination with Development office, Client Interaction, Software Installation, User Rights definition,User Training, Functional Testing and Deployment and Technical Support. ERP Product Description: A unique ERP product of Focus Softnet with different versions like Focus RT, Focus I, Focus8 and Focus9. These Enterprise Resource Planning (ERP) packages that seamlessly integrates all facets of the business including planning, manufacturing, Finance, Sales, Purchase, Inventory Management,Warehouse Management and Manufacturing. ERP - Financial Module Functionalities Implemented: Receipts, Payments, Petty Cash Management, Post Dated Cheques, Journal Entries, Cash and Bank Reports, Accounts Receivables (AR) Management, Accounts Payable (AP) Management, Bank Reconciliation, Ageing Analysis, FIFO, FEFO,Customer and Vendor Management, Budget Analysis, Final Reports like Balance Sheet, Profit and Loss, Trial Balance, KPI and Dashboards. Profile and Role based User Access Control and Security Management, Cost Centre wise Profitability Reporting, Master and Transaction Authorization, MIS Reports Preparation, Integration with third Party System like Amazon, EDI Providers. ERP - Inventory Module Functionalities Implemented: Stock Ledger, Stock Valuation, Stock Movement, Bin, Batch, Expiry Date Management, Inventory Re-Order Management, Opening Stock, Multi warehouse Stock Management, Stock Excess or Shortage Stock adjustment, FIFO/FEFO based inventory movement, Stock Ageing analysis, Batch/Lot No based stock tracking, Transaction Authorization, MIS Reports Preparation and Integration EDI Providers. ERP - Order Management (Supply chain) Module Functionalities Implemented: Sales Workflow management with Sales Quotation, Sales Order, Delivery Note, Picklist, Sales Invoice, Performa Invoice, Sales Return Management (RMA), and Credit Memo. Purchase Workflow management like Request for Quote, Purchase Quotation, Purchase Order, Advance Shipment Notification (ASN), Good Receipt Note (GRN), Purchase Invoice, Purchase Return, Debit Memo, and Quotation Analysis. ERP - WMS Module Functionalities Implemented: Product SKU Management, Bin, SKID, Expiry Date Management, FIFO, FEFO, Outward Process Management with Picklist, Pick Confirmation, Dispatch Request, Cartonization, Delivery Note. Inward Process Management with Purchase Order, Advance Job Description and ERP Product Details
Product Versions : Focus8 /Focus 9
Frontend Application: VC++, C#,.NET and ASP.NET. Backend Database : MS SQL Server 2012/higher Client Details: All the SME and Large Scale Enterprises North America (Canada and US). BIGIL.P.CHACKO Page 3 of 4
shipment Notification(ASN), Receiving Tally Sheet (RTS) or Material Receipt Note (MRN),Bin Enquiry, Product Enquiry, SKID Enquiry, Bin Move, Product Move, SKID Move, Cycle Count Request, Cycle Count Execution, Spot Cycle Count. Inventory Status Allocation, Group Picking, Short Pick, Alternative Pick, Any work Check, Sales Return Management, BOX and SKID Label Printing, Integration with shipping systems.
ERP - Manufacturing Module Functionalities Implemented : Work Centre Creation, Capacity Planning, Production Variable Definition, BOM, Routing, Scheduling, Raw Material Planning, Process Definition, Work Order Management, Lot Wise Order Processing, Data Collection, Issue/ Receipt from Production Floor, Shift Management, Forward and Backward Scheduling, QC Management, Production Reports.
Sr. ERP Implementation Consultant February 2008 – September 2015 Focus Softnet LLC, Abu Dhabi, UAE. Website: www.focussoftnet.com. Duties: Software Requirement Collection, Requirement Analysis, Business Process Mapping to System, Scope of Work Definition and development document Preparation, Co-Ordination with Development office, Workflow Definition, Print Formats and Report Design, Client Interaction, User Training, High Level Testing and Deployment, Technical Support.
ERP Product Description: A unique ERP product of Focus Softnet with different versions like Focus RT, Focus I. These Enterprise Resource Planning (ERP) packages that seamlessly integrates all facets of the business, Finance, Sales, Purchase, Inventory Management, Warehouse Management (WMS) and manufacturing .
ERP - Financial Module Functionalities Implemented: Receipts, Payments, Petty Cash Management, Post Dated Cheques, Journal Entries, Cash and Bank Reports, Accounts Receivables (AR) Management, Accounts Payable (AP) Management, Bank Reconciliation, Ageing Analysis,Customer and Vendor Management, Budget Analysis, Final Reports like Balance Sheet, Profit and Loss, Trial Balance, KPI and Dashboards. Profile and Role based User Access Control and Security Management, Cost Centre wise Profitability Reporting, Master and Transaction Authorization, MIS Reports Preparation, ERP - Inventory Module Functionalities Implemented: Stock Ledger, Stock Valuation, Stock Movement, Bin, Batch, Expiry Date Management, Inventory Re-Order Management, Opening Stock, Multi warehouse Stock Management, Stock Excess or Shortage Stock adjustment, FIFO/FEFO based inventory movement, Stock Ageing analysis, Batch/Lot No based stock tracking, Transaction Authorization.
ERP - Order Management Module Functionalities Implemented: Sales Workflow management with Sales Quotation, Sales Order, Delivery Notes, Sales Invoice, Performa Invoice, Sales Return, and Credit Note. Purchase Workflow management like Request for Quote, Purchase Quotation, Purchase Order, Good Receipt Note (GRN), Purchase Invoice, Purchase Return, Debit Memo, and Quotation Analysis. Job Description and ERP Product Details
Product Versions: Focus6 / FocusRT /Focus 7.
Frontend Application: VC++, C#.NET Backend Database : MS SQL Server 2012/higher Client Details: All the SME and Large Scale Enterprises in Middle East. BIGIL.P.CHACKO Page 4 of 4
HCM - Human Capital Management Module Functionalities: Recruitment Request Management, Job Posting, Biodata filtering, Applicants Selection, Interview Process, Shortlisting, Offer Letter Management, On boarding Processes, Employee Master Creation, Training Processes, Attendance and Payroll Calculation, Allowances and Deductions Management, Monthly Paysheet, Project Wise Timesheet Management, Payslip/Paystub Management, End of Service Management, Leave Management, Multilevel Approvals, Other Request Management, Employee Appraisal Management, Employment History and Employee Documents Management, Employee Self Service ( ESS )Portal. CRM : Sales and Marketing Module Implemented : – Tele Leads, Leads, Opportunities, Quotation Analysis, Price Books Matrix, Team Hierarchies & Territories, Accounts & Contacts, Approvals & Workflows, Sales Analytics, Customizable Dashboards,Forecast Management, Commissions Management, Mobile CRM Integration, Appointments Management, Campaign Management, Budgeting, ROI Analysis, Campaign Reporting, Email Templates, Mass Mail Reports, Email Integration, Calendar & Tasks Management, Lead Assignment Rules. CRM - Service and Facility Management Module Implemented: – Call booking for Reactive Requests, Planned Preventive Requests, Contracts Management, Service Requests, Real Time Knowledge Base, Case Resolutions, Activities Analysis, Service Level Agreements (SLA), Self-Service Customer Portal, Assets & Products Management, Warranty Management, Call Escalations, Property Management, and Customer Assets Tracking with QR Code.
Project Coordinator May 2004 – May 2007
Infogenie ITAS (P) Ltd, India.
Duties: Programming and bug fixing, Software Requirement Collection, Co-Ordination with client for the deployment, User Training, Unit Testing, Technical Support. Project Description: This is a Project is to implement the campus automated system called ‘Chancellor” in around 140 colleges coming under the Punjab Technical University. The system is having 14 modules including the Admission, Fee Management, Transportation, Hostel Management, Library Management, Examination, Time Table Management, Communication, etc. The student access to the system is controlled by the Chip based access card which can be used as an ID card and as an access card. This card also will be used as a prepaid payment card so that students can pay the dues in library, fees, Canteen, etc. using this card.
Job Description and CRM Product Details
Product Versions: Focus CRM
Frontend Application: Java Backend Database : MS SQL Server 2012/higher Client Details: All the SME and Large Scale Enterprises in Middle East. Job Description and Product Details
Product Versions: Chancellor
Frontend Application: VB and VB.NET Backend Database : MS SQL Server 2000 Client Details: Punjab Technical University, Punjab, India.
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