Customer Service Specialists

**** ***** **** **** ******, Apt. #*** Chicago, IL 60653

Mobile: 773-***-**** Email: **********@*****.***

OBJECTIVE

To obtain a position within a company that will allow continual growth. Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in a fast-paced environment.

EXPERIENCE

Canon Business Process Services (CPS Account) Chicago, IL

Office Service Mail Clerk February 2014 – Present

Responsibilities include delivering mail and packages for the Chicago Public Schools Loop Office. Duties include utilizing sorting machine, delivering mail to departments and individuals; ensuring the relevant parties sign-off on them. Arranging for deliveries with CPS Warehouse. Guaranteeing all parcels are properly labeled and packaged for outgoing post.

Canon Business Process Services (PNC National City Bank Account) Chicago, IL

Office Service Mail Clerk January 1999 – February 2014

Responsible for receiving and logging courier branch bags, staging proof work, completing end of days reports to reflect the volume of work processed for the day. Completed presort/courier audits, attending USPS quarterly meetings. Applied presort/full postage to outgoing mail (familiar with Pitney Bowes, Neopost), sorting interoffice mail to 250 various branches within the state of Illinois. Sealing and staging courier mail bags for next day delivery. Implemented policy and procedures as needed, assigning mail codes t new branches/mortgage departments.

Simply Fashions Chicago, IL

Assistant Store Manager August 1997 – October 1998

Responsibilities included: customer service, payroll, cash audits/deposits, shipping and receiving. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Assisted with cash/credit transactions. Remained informed of store policies regarding payments, returns, exchanges and loss prevention.

CORE STRENGTHS/VALUES

Exceptional organizational skills

Exemplary customer service skills

Energetic work attitude

EDUCATION

Illinois School of Health Careers Chicago, IL

Certificate of Completion Received – Phlebotomy October 1997

Chicago Vocational High School Chicago, IL

Diploma Received Class of 1991

Contact this candidate