Maggie R. Cyr

**** * ******** ***, ********* Village CO 80111

T: 303-***-****

E: adbdpg@r.postjobfree.com

MC

Summary

Esthetician with a passion for results driven skin care. A determined and self-motivated work ethic constantly sets a bar for high levels of retail sales and a passion for sending people home with products I genuinely believe in to change their skin for the better. A history at the spa front desk focused on properly greeting each guest, responding quickly to all inquiries regarding products and spa menu treatments, as well as answering phone calls with a professional and friendly attitude. This set myself up for success in the aesthetic treatment room by understanding the high expectations our guests anticipate to receive from a facial or any spa service, as well as the power that comes along with being able to secure a sale of product before my time with them as their Esthetician has ended.

Experience

Spa Concierge and Esthetician,The Ritz Carlton

Denver, CO March 2017

●Received training and certification from ESPA, Eminence, Intraceuticals, Natura Bisse, and many others to represent brand, suggest specialized skin care products and routine on how to most effectively use them.

●Worked closely with guests, some VIP or celebrity, with a high degree of respect for privacy.

●Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.

●Served as primary point of contact for members and guests for information on spa products and services.

●Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.

●Provide aesthetic services including both relaxation and results driven facials, as well as body scrubs and treatments.

Intern Esthetician, Spa in the City

Denver, CO December 2016 - March 2017

●Expected to assist with all areas of a full service spa.

●Booking clients in the Vagaro system as well as checking clients in and handling payments after their services.

●Assisted in cleaning and flipping the Aesthetics room to quickly set up the room between clients.

● Support lead Esthetician during services when needed while observing services to further my exposure to a variety of aesthetic services. Services provided at this spa included dermaplaning, chemical peels, microneedling, permanent makeup, and more.

●Obtained valuable ability to maintain a calm spa-like manner during high traffic times.

Student Esthetician, Student Clinic (SBMA)

Denver, CO September - November 2016

●Performed dermaplaning, microdermabrasion, chemical peels, eyelash and eyebrow tinting, waxing, natural and medical facials, and body detoxifying treatments under the supervision of an Aesthetics director.

● In a five hour shift was typically scheduled with four clients providing any of the above services. This taught me great time management with a client, customer service, and product sales exposure.

Nanny/Personal Assistant, Bridgette Grady

Greenwood Village, CO 2013 - 2017

●Cared for three boys ages ranging from 4 years old to 10.

●While children were under my care I was expected to also assist with household duties of:

Event planning (Dinner parties, Birthday parties, Showers for friends ect.)

Vacation planning

Grocery Shopping

Meal Prepping

Homework assistance

Household cleaning and decorating

●Here I built a lasting friendship with this family and feel childcare has made me a very loyal, caring, and patient employee.

Education

Denver School of Botanical and Medical Aesthetics

Esthetician

This 600 hour course prepares students to be the best of the best in the aesthetics field. An estheticians work dives further than just the skin's surface, I was taught extensively about how lifestyle, nutrition, and many more internal factors affect our outwardly appearance. After completing 350 hours in a classroom setting, 250 outside clinical hours of hands on work either at an internship or in the School clinic were expected to be competed. These hands on hours built my confidence as an esthetician both in the services I was licensed to perform as well as developed a passion for a retail component to my job so beautiful skin lasted well after skin services with myself. Upon graduation my advanced licenses included Microdermabrasion, Chemical Peels, and Dermaplaning. As well as your traditional facials, Waxing, Lash/Brow tinting, Make up, Anatomy, Physiology, Skin Analysis, Retailing, Business and Ethics.

Skills

●Extensive understanding of skincare ingredients and key functions

●Time Management

●Ability to stay "On stage" in high pressure moments

●Consistency in the hard work I provide and the positive attitude I bring to work

●Passion for Retail

●Excellent phone etiquette

●State Board Issued Esthetic License in Colorado

●Believes in treating both consumers as well as co workers with high levels of respect

References

Ritz Carlton Spa Supervisor - Christina Schmidtt, christinaleeannevents.com, 720-***-****

Director/Instructor/Clinic Supervisor of School of Botanical and Medical Aesthetics - Emily Davis, adbdpg@r.postjobfree.com, 303-***-****

Lead Aesthetic Mentor, Spa in the City - Kelly King 720-***-****

Personal Assistant and Nanny - Bridgette Grady 714-***-****

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