PROFESSIONAL SUMMARY

Dedicated Human Service Assistant with experience in assisting clients in a variety of different settings. Adept at handling customer service concerns and issues in a timely manner. Currently working to complete License in Social Work in order to continue to provide services to clients.

WORK EXPERIENCE

Social Security Administration Athens, OH

Temporary-Full Time October 2018 – March 2019

Guided clients through the SSI benefit process

Managed mail for the office

Assisted with other SSA workloads to boost productivity on caseloads

VOLUNTEER EXPERIENCE

Meigs Industries Syracuse, OH

Volunteer 2017-2018

Assisted in helping staff with client engagement by participating in activities

Engage in de-escalation training for future disagreement situations

Utilized good communication skills with clients and staff

Delivered lunches for staff if needed

Athens County Municipal Court Athens, OH

Diversion Intern 2017-2018

Participated in daily client interaction

Gathered resources to assist incarcerated clients with re-entry to society

Other duties to assist judge and clerk as needed

Child Protective Services Athens, OH

Social Work Volunteer 2015-2016

Assisted in the development of the Christmas program

Job shadowed the volunteer supervisor

Ohio Valley Ambulatory Surgery Center, LLC Belpre, OH

Volunteer Office Assistant 2009-2017

Built and maintained medical information in patient charts

Utilized the postage and copier machines for daily operations

Assisted office staff as needed in a variety of different duties

EDUCATION

Ohio University Athens, OH

Bachelor’s Degree in Social Work 2018

Rio Grande Community College Rio Grande, OH

Associates Degree in Technical & Behavioral Studies 2014